Anthony Ausborn
Big Bend,WI
Summary
Proven leader and effective communicator, adept at fostering teamwork and delivering exceptional customer service, honed at Dunkin Baskin. Excelled in fast-paced environments, demonstrating critical thinking and problem-solving skills. Achieved significant improvements in operational efficiency and customer satisfaction, showcasing a strong work ethic and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dunkin Baskin
Employee/manager
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated being able to train employees, close the buisness independently making sure the buisness is clean by also taking care of customers needs
Albaneese Roadhouse
Busser/host/service Helper/kitchen Helper
10.2020 - 03.2023
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Handled transactions accurately
- Improved overall facility cleanliness such as cleaning tables and preparing for new customers , sweeping the floor/ mopping, and vacuuming the floor, preparing silverware’s, and bussing tables by myself sometimes.
- Assisted customers in locating desired items, providing knowledgeable recommendations when necessary.
- Assisted supervisors with scheduling and task delegation, ensuring smooth operations during peak hours.
- Assisted kitchen with help taking out food
- Assisted people when they came into the restaurant by sitting them down
Cafe 36
Busser
07.2019 - 11.2019
- Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
- Improved customer satisfaction by addressing concerns promptly, ensuring positive experiences at the Cash Cage counter.
- Made sure restaurant stay cleaned by sweeping,mopping,wiping down tables, cleaning and drying dishes, and making sure restaurant stays clean
Education
Highschool Diploma -
Wisconsin Lutheran Highschool
Milwaukee, WI05.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Time Management
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
- Hardworking
- Determined
- Responsible
- Respectful
Certification
Drivers license
Timeline
Dunkin Baskin
Employee/manager
05.2023 - Current
Albaneese Roadhouse
Busser/host/service Helper/kitchen Helper
10.2020 - 03.2023
Cafe 36
Busser
07.2019 - 11.2019
Highschool Diploma -
Wisconsin Lutheran Highschool