Anthony Avalos
Yuma,AZ
Summary
Experienced and hardworking individual with an extensive background in customer relations. Highly organized and well versed in dealing with clients head on to assure favorable outcomes to their request. Adept to high pressured situations while maintaining composure. A team player who is leader and can be trusted with multiple tasks at a time.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Buffalo Wild Wings
08.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Clinical Director
Aqua Chiropractic And Day Spa
01.2016 - 01.2021
- Developed, implemented, revised, and evaluated policies and procedures.
- Implemented new policies and educated staff on changes.
- Developed and adjusted work schedules for staff.
- Facilitate hiring of qualified personnel by interviewing applicants and making recommendations for employment.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Verified insurance of patients to determine eligibility.
- Liaised between patients, insurance companies, and billing office.
- Handled account payments and provided information regarding outstanding balances.
- Correctly coded and billed medical claim.
Education
Associate of Science - Kinesiology
Arizona Western College
Yuma, AZ12.2021
Skills
- Check Payment Processing
- Guest Relations Management
- Cash Handling
- Therapeutic Exercise
- Records Management
- Patient Care
- Medical and Clinical Supervision
- Diagnostic Codes
- Administering Payroll
Timeline
Server/Bartender
Buffalo Wild Wings
08.2017 - Current
Clinical Director
Aqua Chiropractic And Day Spa
01.2016 - 01.2021
Associate of Science - Kinesiology
Arizona Western College