Experienced Security SOC Supervisor at Cloud Software Group (formerly known as CITRIX) with 9 years of security experience. Skilled in monitoring cameras, managing security officers, and ensuring mobile security tasks are completed accurately. Proficient in maintaining equipment and activating/deactivating badges. Dedicated to promoting safety and professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
Securitas
Santa Clara, CA
01.2022 - Current
Company Overview: Securitas is a global security services provider.
Initiated audit procedures for equipment used by security mobile officers at the beginning of every shift.
Update DAR
Work with Lenel's computer monitoring system for access control by activating and deactivating badges.
Operate veranda camera systems by monitoring off-site cameras for different branch locations.
Use a vision management desktop to track officers' reports and audit their patrols.
Ensured accuracy of employee timesheets.
I patrol and manage the fire life safety checklist that is required every month.
I manage multiple security officers on event days, like football games, concerts, etc.
Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
Analyzed data from various sources in order to identify potential security breaches.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Investigated security alarms, altercations and suspicious activity.
Security Officer
Securitas Security Services USA, Inc
San Jose, CA
04.2016 - Current
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Investigated all reported incidents of theft or vandalism on premises.
Enforced access control measures in accordance with established procedures.
Responded to alarms and conducted investigations as required.
Confirmed visitor identification prior to granting entry into the building.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Inspected fire extinguishers to ensure they were properly charged and operational.