Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Personal Trainer
Independently Employed
08.2017 - Current
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Assisted clients with personal fitness goals through realistic objectives.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Increased client retention through consistent communication, motivation, and support.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Sales Rep
Sherwin Williams
01.2019 - 01.2022
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Assistant Manager
Sherwin Williams
01.2017 - 01.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Will Call Coordinator
Kelly Moore Paints
01.2014 - 01.2017
Streamlined call coordination processes for improved productivity and reduced wait times.
Reduced customer frustrations by quickly identifying problems and escalating them appropriately when necessary.
Assisted in the development of training materials for new hires, contributing to a smoother onboarding process.
Provided exceptional support to sales representatives, enabling them to focus on closing deals and increasing revenue.
Managed high call volumes calmly, maintaining professionalism under pressure and contributing to overall company efficiency.
Education
High school diploma -
Del Mar High School
San Jose, CA
2 years of college -
San Jose City College
San Jose, CA
Personal Training -
Trade School
Innovated business, Life coaching
Skills
Typing
Sales management
Life coaching
Physical & mental training
Computer communications
Personal communications
Business structure incite
Communication Skills
Have professional communication, treat all business with an open outlook and forward thinking. Try my best to stay focused and meet realistic requirements based on job description.
Leadership Experience
Take initiative and accountability in all situations for better or worse. Listen to consumers, partners, and leaders equally to provide proper respect and validation to all parties, so that advance work spaces are created.