Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LEAD INVENTORY CONTROL CLERK
DHL
06.2020 - 03.2021
Communicate work practices, procedures, and methods to associates as required
Provided customer service support by responding promptly to inquiries about stock availability and pricing information
Maintained accurate records of all transactions in the database system (JDA)
Analyzed data from multiple sources to determine optimal stocking levels for each item in the warehouse
Monitored warehouse operations to ensure compliance with safety regulations
Conducted audits of existing inventories to detect any errors or inaccuracies
PATIENT ADMINISTRATION
US Army Reserve
03.2012 - 03.2017
Compiled data and prepared a required statistical report
Categorized reports and data on births, deaths, and reportable conditions for submission to military and civilian authorities
Prepared and consolidated medical documents and files authorized documents ensuring proper sequencing of forms
Maintained a medical record tracking system within the medical treatment facility
Processed patients for admission to medical facilities
Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives
MEDICAL RECORD FILE CLERK
Methodist Hospital
12.2013 - 08.2014
Searched Records for doctors using Hospital Personal Files & Medi-Tech program
Analyzed records to ensure all parts of the records were present, accurate, and complied with hospital requirements
Collaborated with other departments to facilitate efficient management of records
Assisted with the release of information upon request from insurance companies, and attorneys
Uploaded physician progress notes, history, and physicals into electronic medical records
Completed appropriate claims paperwork, documentation, and system entry
HUMAN RESOURCES SPECIALIST
US Army Reserve
11.2011 - 08.2012
Managed processed, reviewed, and coordinated admin tasks about personnel accountability
Supervised, mentored, and accountable for the health, welfare, morale, training, and actions of several soldiers
Guided payroll, benefits, and other HR matters to staff members
Served as a resource for questions about benefits packages, vacation time accrual, and other employment-related inquiries
Created and managed employee handbooks, policies and procedures, and job descriptions
Created detailed job descriptions based on organizational needs and goals
Investigated potential issues such as harassment or discrimination complaints with professionalism and discretion
HUMAN RESOURCES ASSISTANT
US Army National Guard
05.2005 - 07.2007
Supported day-to-day operations of HR functions and duties
Conducted new hire orientations and onboarding processes for incoming employees
Provided administrative support to managers by scheduling meetings, arranging conference calls, and taking notes during meetings
Maintained employee records including benefits, leaves of absence, performance reviews, and disciplinary actions
Cultivated a positive work environment through recognition programs and team-building initiatives
Coordinated health insurance plans for employees with outside vendors
Education
ASSOCIATES OF ARTS IN SOCIAL WORK -
Palo Alto College TX
01.2012
MASTER OF ARTS -
St. Mary's University TX
01.2005
BACHELOR OF SCIENCE IN SOCIOLOGY -
Texas A&M University-San Antonio TX
01.2005
Skills
Microsoft Excel
Quality Assurance
Controls
Interpersonal and written communication
Organizational skills
Customer service
Analytical thinking
Teamwork and Collaboration
Certification
HIPPA Certification, University of St. Mary's University, 2021
OCCUPATIONAL LICENSE OR CERTIFICATION, Certified: Patient Administration, Fort Sam Houston, TX, US ARMY
Timeline
LEAD INVENTORY CONTROL CLERK
DHL
06.2020 - 03.2021
MEDICAL RECORD FILE CLERK
Methodist Hospital
12.2013 - 08.2014
PATIENT ADMINISTRATION
US Army Reserve
03.2012 - 03.2017
HUMAN RESOURCES SPECIALIST
US Army Reserve
11.2011 - 08.2012
HUMAN RESOURCES ASSISTANT
US Army National Guard
05.2005 - 07.2007
ASSOCIATES OF ARTS IN SOCIAL WORK -
Palo Alto College TX
MASTER OF ARTS -
St. Mary's University TX
BACHELOR OF SCIENCE IN SOCIOLOGY -
Texas A&M University-San Antonio TX
HIPPA Certification, University of St. Mary's University, 2021
OCCUPATIONAL LICENSE OR CERTIFICATION, Certified: Patient Administration, Fort Sam Houston, TX, US ARMY