Anthony Bartoli
Corinth,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Cocktail Server
Crush It
Grapevine, TX
03.2023 - 09.2023
- Provided exceptional service to patrons by taking food and drink orders, serving cocktails, and ensuring a memorable dining and gaming experience
- Assisted customers with menu selections, special requests, and dietary preferences
- Played a key role in planning and executing special events, including birthday parties and corporate gatherings
- Demonstrated in-depth knowledge of game simulators, explaining rules and providing guidance to customers
- Checked in with customers to ensure they were enjoying their time at Crush It! in terms of food, beverages, and gaming activities
- Assisted in setting up and maintaining buffets for corporate events, ensuring a seamless dining experience for guests
- Took responsibility for the maintenance and upkeep of game simulators and other equipment
- Worked closely with fellow team members to ensure smooth operations and exceptional customer service
- Successfully upsold menu items and promoted gaming packages, contributing to increased revenue for the establishment
- Prioritized customer satisfaction and feedback, making necessary improvements based on customer comments
- Resolved customer issues and conflicts swiftly and diplomatically, ensuring a positive experience for all guests.
Sales Associate
Karma
Flowermound, TX
11.2022 - 05.2023
- Provided exceptional customer service by assisting customers with product inquiries, recommendations, and purchases
- Managed and maintained the store's inventory, ensuring products were well-stocked and organized
- Stayed up-to-date with the latest trends and developments in the vaping and smoking industry
- Processed transactions accurately and efficiently using the store's POS system
- Ensured the store's cleanliness and organization, creating an inviting and safe environment for customers
- Successfully upsold and cross-sold related products to maximize sales and increase average transaction value
- Demonstrated a strong understanding of local and state regulations related to smoking and vaping products
- Collaborated with colleagues to achieve sales targets and maintain a harmonious work environment.
Valet Trash
Valet Living
Lewisville, TX
08.2022 - 11.2022
- Collected trash and recyclables from residential complexes in a timely and efficient manner, ensuring a clean and appealing environment for residents
- Maintained a regular schedule for trash pickup, adhering to established routes and pickup times
- Safely operated company-provided vehicles or equipment to transport and dispose of collected waste
- Interacted professionally with residents, addressing any concerns, questions, or special requests related to trash collection
- Upheld environmentally friendly practices by properly sorting and disposing of recyclables and hazardous materials in accordance with regulations
- Maintained records of daily collections, reporting any irregularities or incidents to supervisors
- Collaborated with team members to ensure seamless trash collection services, especially during peak demand periods
- Implemented safety protocols and procedures to minimize workplace accidents and injuries
- Assisted in equipment maintenance and troubleshooting, ensuring reliable operation during shifts
- Demonstrated a strong work ethic and reliability by consistently meeting performance targets and deadlines.
Server/Cashier
Black Walnut Cafe
Flower Mound, TX
02.2021 - 07.2021
- Provided exceptional customer service by taking orders, serving food, and addressing customer inquiries with professionalism and a friendly demeanor
- Accurately processed customer payments using a point-of-sale (POS) system, handling cash, credit cards, and electronic payments
- Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for patrons
- Demonstrated strong knowledge of the menu, including specials, ingredients, and dietary information, to assist customers in making informed choices
- Upsold menu items, promotions, and desserts, contributing to increased sales and customer satisfaction
- Managed reservations and seating arrangements during peak dining hours, optimizing table turnover
- Handled customer feedback and resolved issues promptly, striving to ensure a positive dining experience
- Supported fellow team members during busy shifts and contributed to a cooperative work environment.
Supervisor
ACBM
Plano, TX
05.2020 - 03.2021
- Led and supervised a team of janitorial staff, ensuring they met high standards of cleanliness and professionalism
- Managed janitorial supplies and equipment inventory, ensuring that cleaning materials were well-stocked and available for use
- Conducted regular inspections to ensure the facility met cleanliness and sanitation standards
- Engaged in regular meetings with clients to discuss cleaning requirements, address concerns, and ensure client satisfaction
- Provided training to new hires and ongoing coaching to existing team members on cleaning techniques, safety protocols, and customer service
- Assisted in budget preparation and cost management, optimizing resources to meet financial goals
- Ensured that the team followed safety protocols and complied with all relevant regulations
- Developed and tracked key performance indicators (KPIs) to measure the team's efficiency and effectiveness
- Addressed and resolved any operational issues or challenges promptly and efficiently, minimizing disruptions to cleaning schedules
- Inspired and motivated the janitorial team to take pride in their work and consistently deliver high-quality cleaning services.
Rock Wall Supervisor
Life Time
03.2018 - 10.2018
- Managed day-to-day operations of the rock climbing wall, ensuring a safe and enjoyable experience for all members and guests
- Oversaw a team of climbing instructors and staff, providing leadership, guidance, and training
- Developed and implemented safety protocols and procedures to minimize risks and accidents
- Conducted regular equipment inspections and maintenance to ensure safety standards were met
- Collaborated with the facility management to plan and organize climbing events, competitions, and workshops
- Responsible for scheduling and coordinating staff shifts, ensuring adequate coverage during peak hours
- Handled customer inquiries, resolved issues, and maintained a high level of member satisfaction
- Contributed to marketing efforts by promoting rock climbing programs and special events
- Maintained records of attendance, incident reports, and equipment inventory.
Education
Associate of Arts -
North Central Texas College
Flower Mound, TX05-2023
High school or equivalent -
Flower Mound High School
Flower Mound, TX05-2019
Skills
- Key Holder
- Onsite
- Drilling
- Customer service
- Supervising experience
- Driving
- Cash register
- Serving
- Leadership
- Sales
- Store management
- Cash handling
- Climbing
- Crew management
- Training & development
Certification
- TABC
Timeline
Server/Cocktail Server
Crush It
03.2023 - 09.2023
Sales Associate
Karma
11.2022 - 05.2023
Valet Trash
Valet Living
08.2022 - 11.2022
Server/Cashier
Black Walnut Cafe
02.2021 - 07.2021
Supervisor
ACBM
05.2020 - 03.2021
Rock Wall Supervisor
Life Time
03.2018 - 10.2018
Associate of Arts -
North Central Texas College
High school or equivalent -
Flower Mound High School