Anthony Baulknight

• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
• Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
• Certified in H.A.C.C.P. Hazard Analysis Crictical Control Point.
• Attended Monthly S.Q.F. Meetings ( Safe Quality Food)

• Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
• Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
• Resolved issues between employees and other employees using company policies.
• Complied with safe operating practices and assessed operational procedures against best practices.
• Maintained records and logs of work performed and materials and equipment used.
• Oversaw employee attendance record, verifying prior to
• sending off for for payroll, with perfect accuracy.
• Monitored, coached, and supervised team of 120 employees in that year of service.
• Created weekly and monthly reports and presentations for management team.
• Coordinated site investigations, documented issues, and escalated to executive teams.
• Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
• Inspected cleanliness of common areas and offices, and reporting needs to Night Sanitation Crew.
• Maintained compliance with all regulatory requirements, conducting regular site inspections and audits.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Certified in H.A.C.C.P. Hazard Analysis Crictical Control Point.
• Attended Monthly S.Q.F. Meetings ( Safe Quality Food)

• Trained new employees and delegated daily tasks and responsibilities.
• Responded to and resolved employee questions and concerns.
• Resolved employee complaints and issues and offered thoughtful solutions to maintain employee satisfaction, and top quality product being produced.
• Helped building management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to to HACCP program.
• Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
• Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
• DIrect involvement on WMS system, writing work orders for production.
• HACCP Certified,
• Supervised ongoing daily production phases.
• Coordinated project workflows for departments.

• Improved kitting efficiency by streamlining processes and optimizing workflow.
• Contributed to team success by cross-training in various roles and departments as needed.
• Enhanced inventory management with accurate record-keeping and regular audits.
• Ensured timely delivery of products by prioritizing tasks and working collaboratively with team members.
• Maintained a clean, safe work environment in compliance with company regulations and industry standards.
• Promoted workplace safety culture through ongoing adherence to protocols, active participation in safety meetings, and prompt reporting of any hazards or concerns.
• Increased productivity with the implementation of lean manufacturing principles and techniques.
• Monitored inventory, keeping necessary supplies on hand.
• Trained new assembly personnel on proper use of equipment.
• Operated large and dynamic processing equipment.

Took some time off during this period in which I was going to go back to College.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reported issues to higher management with great detail.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. This was a brand new store at the time, and we also used this store for our commercials(yes I was in one of the commercials.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in new sales environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. updated our current start pack inventory kit to better suit the market we were in.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Rotated merchandise and displays to feature new products and promotions.
• Approved regular payroll submissions for employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary, this included the new opening of this store and it's inspection with the Fire Marshall and the having our SDS book available.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
• Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reduced operational risks while organizing data to forecast performance trends.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Managed daily cash reconciliation processes at multiple stores, ensuring accuracy in financial reporting.
• Implemented loss prevention strategies to minimize shrinkage rates within the stores I managed.
• Conducted performance reviews for employees, providing constructive feedback and setting goals for continued growth.
• Established relationships with local businesses and community organizations to promote brand awareness and forge strategic partnerships.
• This was a full time training at our 1 bay location that is behind a 3 Bay store.
• Reduced employee turnover by establishing a positive work environment and offering competitive benefits packages.
• Opened and closed store 5 days per week.
• Provided coaching and mentoring to employees.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Reported directly to Store Manager.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.
• Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
• Collected, arranged, and input information into database system.
• Maintained database systems to track and analyze operational data.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various services we offered.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.
• Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
• Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
• Established strong relationships with customers, facilitating the procurement of high-quality parts at competitive prices.
• Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.