Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Beckham

Mableton,Ga

Summary

Motivated Individual dedicated to delivering best-in-class customer service with a smile. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Portfolio Associate

Mynd
Atlanta, GA
06.2024 - Current
  • complete thorough move-in and move-out inspections of properties and units
  • Conduct onboarding inspections for new homes and verify that new properties are rent-ready
  • Perform various other inspections including annual inspections and occupancy checks
  • Post legal notices and manage property access
  • Ensure properties are rent-ready and flag anything impacting the leasing experience

Home Inspector

Housing Authority Services(HAS)
College Park
11.2018 - Current
  • Provide quality customer service to tenants
  • Document and properly record all defective items and findings within unit
  • Maintain worksheets and properly upload documents into system
  • Interface with property management and maintenance personnel and maintain appropriate professional relations

Care Coordinator

First Georgia Physician Group
Fayetteville
04.2016 - 10.2018
  • Provide extraordinary customer service to all patients, personnel, and specialist offices
  • Prepare discharge forms
  • Schedule and cancel appointments
  • Explain hospital policy to patients
  • Liaison between patients and doctors
  • Organize and maintain patient records
  • Obtain referrals from health insurance companies
  • Answer phone calls and assist caller with their needs
  • Maintain medical forms, patient forms and office stationary
  • Preserve privacy of client reports
  • Handle and maintain flow of information
  • Organize paper documents and transfer required information through telephone, email or courier
  • Collect and deposit medical fees.

Medical Receptionist

Jencare Medical Center
Morrow
02.2014 - 02.2016
  • Provide extraordinary customer service to all customers whether they are in office or I am speaking with them by phone
  • Interact appropriately with patients and record information while greeting and checking in patients
  • Provide patient with all relevant paperwork upon checkout
  • Answer telephones take detailed and accurate messages, and ensure messages are directed to the appropriate individual
  • Clearly communicate information about Jencare to patients and other individuals
  • Verify patient insurance via phone or website and collect any necessary payment for services
  • Maintain the confidentiality of patients personal information and medical records
  • Review patients demographics and appointment information for completeness and accuracy
  • Transmit correspondence by mail, email, or fax.

Education

Atlanta Technical College
01.2007

Southwest Dekalb High School
01.2006

Skills

  • Provide quality customer service
  • Document and properly record all defective items and findings within unit
  • Maintain worksheets and properly upload documents into system
  • Interface with property management and maintenance personnel and maintain appropriate professional relations
  • Retrieve referrals and time-sensitive information from fax machine
  • Answer multi-line phone and provide assistance to caller and/or direct caller to appropriate personnel
  • Create referrals
  • Upload patients' personal information into the database
  • Monitor and allow access into the facility via CCTV
  • Prepare discharge forms
  • Schedule and cancel appointments
  • Explain hospital policy to patients
  • Liaison between patients and doctors
  • Organize and maintain patient records
  • Obtain referrals from health insurance companies
  • Answer phone calls and assist callers with their needs
  • Maintain medical forms, patient forms, and office stationary
  • Preserve privacy of client reports
  • Handle and maintain the flow of information
  • Organize paper documents and transfer required information through telephone, email, or courier
  • Collect and deposit medical fees
  • Interact appropriately with patients and record information while greeting and checking in patients
  • Provide patients with all relevant paperwork upon checkout
  • Answer telephones, take detailed and accurate messages, and ensure messages are directed to the appropriate individual
  • Clearly communicate information about Jencare to patients and other individuals
  • Verify patient insurance via phone or website and collect any necessary payment for services
  • Maintain the confidentiality of patients' personal information and medical records
  • Review patients' demographics and appointment information for completeness and accuracy
  • Transmit correspondence by mail, email, or fax
  • Communication proficiency
  • Tenant relations
  • Vacancy Marketing
  • Repair Planning
  • Time Management
  • Time management abilities
  • Excellent Communication
  • Maintenance knowledge
  • Written Communication
  • Problem-solving aptitude
  • Task Prioritization
  • Clear Communication
  • Reliability
  • Customer Relations
  • Compliance Monitoring
  • Preventive Maintenance

Certification

  • Licensed Notary
  • Home Inspection Certification

Timeline

Portfolio Associate

Mynd
06.2024 - Current

Home Inspector

Housing Authority Services(HAS)
11.2018 - Current

Care Coordinator

First Georgia Physician Group
04.2016 - 10.2018

Medical Receptionist

Jencare Medical Center
02.2014 - 02.2016

Atlanta Technical College

Southwest Dekalb High School
Anthony Beckham