Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Interests
Timeline
Generic

Anthony Bell Jr.

Kansas City,MO

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Astute Network with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic individual with hands-on experience in Technology and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Network position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

IT Technician

Alist Pro
07.2022 - Current
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained office PCs, networks and mobile devices.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Configured systems according to prescribed software and hardware frameworks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners, laptops and Desktop.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Developed and implemented preventive maintenance procedures.
  • Configured and tested new software and hardware.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Created user accounts and assigned permissions.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Tested new software and hardware prior to deployment.
  • Offered assistance in implementing and developing training programs.
  • Generated reports to track performance and analyze trends.
  • Installed and configured operating systems and applications.
  • Monitored system performance to identify potential issues.
  • Researched and identified solutions to technical problems.
  • Installed, configured and maintained computer systems and network connections.

Store Manager

Aqueous Vape Store
10.2014 - 05.2022
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Education

General Studies -

Truman High School
Independence, MO

Skills

  • Merchandising
  • Training and mentoring
  • Product and service sales
  • Team Building
  • Hourly shift management
  • Accurate money handling
  • Staff Management
  • Opening and closing procedures
  • Customer Relations
  • Vendor management
  • Personnel development
  • Application installations
  • System performance optimization
  • Security patching
  • Software updating
  • Data recovery
  • Data retention
  • Help desk operations
  • Technical support
  • Inventory control systems
  • Mobile fleet management
  • Remote support
  • Troubleshooting and Diagnostics
  • Virtualization technologies
  • Desktop technical support
  • Operating system management
  • Software deployment management
  • Server maintenance
  • Software configuration
  • Network troubleshooting
  • Wireless networking
  • Mobile device management
  • Hardware installation
  • Network maintenance
  • Helpdesk services
  • User training
  • Application support
  • System administration
  • AV equipment management

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team in the development of on/up going projects.
  • Supervised team of 5 or more staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved deployments by completing Projects with accuracy and efficiency.

Personal Information

Title: Retail Management, IT (logistics)

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy helping others and giving back to the community
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • Auto Repair/Restoration
  • I participate in low-impact exercises to strengthen core muscles
  • Watching Movies and TV Shows
  • Woodworking
  • Outdoor Recreation
  • Backpacking and Hiking
  • Gym Workouts
  • Blogging/Vlogging
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Learning new cooking techniques and expanding my culinary skills
  • Crafting and DIY Projects
  • Video Gaming
  • Hiking
  • Growing herbs, vegetables, or fruits in home gardens
  • Swimming
  • I enjoy cooking for friends and family gatherings
  • 3D Printing
  • Camping
  • Gardening
  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Volunteer Work
  • Blogging
  • I like working with my hands and fixing things
  • Music
  • DIY and Home Improvement
  • Designing and Printing 3D Models
  • Running
  • Playing Sports
  • Strategy Games
  • Team Sports
  • Drawing and Painting
  • Passionate about balancing physical health with mental and emotional wellness
  • I like trying new recipes and food trends
  • Train Travel
  • Road Trips
  • Personal Development and Self-Improvement

Timeline

IT Technician

Alist Pro
07.2022 - Current

Store Manager

Aqueous Vape Store
10.2014 - 05.2022

General Studies -

Truman High School