Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Learn to Play associate
Pure Hockey
01.2025 - Current
Part of a team of selected Pure Hockey management staff that would be flown out to events to help facilitate fittings for large groups.
Partnered with the NHL to fit hundreds of kids in a day.
Executed multiple tasks simultaneously in a fast-paced environment.
Delivered outstanding customer service during high-pressure situations.
Senior Assistant Store Manager
Pure Hockey
San Jose, CA
04.2023 - Current
Collaborated on sales goal development and implemented strategies to achieve targets.
Managed cash duties, including bank deposits, register tills, and related tasks.
Trained employees to meet expectations and improve performance.
Facilitated recruiting activities to attract and onboard new hires.
Assisted with training for current and new employees.
Acted as store lead during manager's absence.
Supported cycle counts to maintain accurate inventory records.
Reviewed purchase orders for accuracy before submission for processing.
Assistant Manager
Pure Hockey
San Jose, CA
03.2021 - 04.2022
Oversaw daily store operations and coordinated staff schedules to ensure smooth operations.
Supported sales initiatives to achieve store sales goals through effective team collaboration.
Monitored task completion and managed break schedules for staff to optimize workflow.
Trained new employees on company policies and product knowledge.
Provided friendly customer service to support positive shopping experiences.
Full-Time Sales Associate/ Skate technician
Pure Hockey
San Jose, California
04.2019 - 03.2021
Coordinated repair and maintenance work for customers' skates to ensure optimal performance.
Responded to customer inquiries and addressed concerns promptly.
Collaborated with team members to enhance store operations.
Supported product receiving and shipment processes to maintain stocked inventory.
Part-time Sales Associate
Pure Hockey
San Jose, California
03.2018 - 03.2019
Leveraged knowledge of product features and benefits to enhance the customer sales experience.
Guided customers in selecting hockey equipment and apparel to meet their specific needs.
Designed and arranged merchandise displays to improve visibility and attract customer attention.
Facilitated timely packing and shipping of online orders to ensure customer satisfaction.