Highly skilled and motivated Asst. Manager/Asst. General Manager with experience leading teams to achieve exceptional results. Possessing a comprehensive understanding of business operations and a proven track record of successfully implementing strategies to drive growth and enhance overall organizational performance. Exceptional communication and leadership skills, with the ability to foster strong relationships with vendors. Dedicated to delivering exceptional customer service and committed to creating an environment of excellence. Strong problem-solving abilities and a proactive approach to overcoming challenges.
Oversaw daily operations, analyzing and maintaining 18-24% daily Labor target.
Conducted weekly staff performance one on one reviews and created 3 tangible shift goals as related to food beverage sales.
Drove servers to lead the Western Region To Go Pizza sales more than twice in 6 months.
Developed a network of catering clients that increased monthly revenue by 12% in 2024.
Acted as a line cook in efforts to manage daily labor budgets. Executing all recipes according to corporate menu specifications.
Conducted weekly bar inventory which helped our ordering process. Used shelf to sheet inventory system.
Proficient in managing all aspects of kitchen operations, including ordering ingredients, monitoring inventory levels.
Extensive experience in overseeing a production line, ensuring efficient and smooth operations, maintaining high standards of quality and meeting production targets.
Skilled in troubleshooting technical issues and implementing preventative maintenance procedures to minimize downtime and maximize productivity.
Strong leadership ability, training and supervising team members, promoting a positive work environment and fostering a culture of collaboration and excellence.
Demonstrated cross utilization of ingredients for cost effectiveness and saving labor costs.
Proficient in managing all aspects of kitchen operations, including ordering ingredients, monitoring inventory levels.
Extensive experience in overseeing a production line, ensuring efficient and smooth operations, maintaining high standards of quality and meeting production targets.
Skilled in troubleshooting technical issues and implementing preventative maintenance procedures to minimize downtime and maximize productivity.
Strong leadership ability, training and supervising team members, promoting a positive work environment and fostering a culture of collaboration and excellence.
Demonstrated cross utilization of ingredients for cost effectiveness and saving labor costs.
Hired, trained and mentored a team of 6 employees, leading to improved productivity and fostered a positive work culture.
Utilized data analytics to identify customer trends and preferences, enabling targeted marketing campaigns that led to a 25% increase in customer loyalty.
Implemented cost saving measures, including streamlining supply chain logistics and reduce waste resulting in a 12% decrease in operating expenses.
Oversaw all store operations, including sales, inventory management and customer service resulting in a 10% increase in annual avenue.
Created a new menu in order to increase sales per hour by 25%. Designed a catering menu that increased monthly store profits by 24%.
Hired, trained and mentored a team of 6 employees, leading to improved productivity and fostered a positive work culture.
Utilized data analytics to identify customer trends and preferences, enabling targeted marketing campaigns that led to a 25% increase in customer loyalty.
Implemented cost saving measures, including streamlining supply chain logistics and reduce waste resulting in a 12% decrease in operating expenses.
Oversaw all store operations, including sales, inventory management and customer service resulting in a 10% increase in annual avenue.
Created a new menu in order to increase sales per hour by 25%. Designed a catering menu that increased monthly store profits by 24%.
ServSafe Certification
California Pizza Kitchen
July2024
Official Test- 2024
Victoria Gardens Location
Thomas Bergen- Proctor
Rancho Cucamonga, CA