Anthony Brantley
Cocoa,FL
Summary
Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability. I would like to further my career by finding employment with company that can benefit from my experience with customer service and automotive repair skills as well as help me expand my knowledge and job experience. It is my opinion that a person’s vehicle is their livelihood. If someone puts their livelihood in my hands I want to make sure that they get the best service possible.
Overview
10
10
years of professional experience
Work History
Master Technician
Pep Boys
04.2023 - Current
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Delivered top-notch customer service by efficiently diagnosing vehicle problems and clearly explaining repair options to clients.
Master Technician
Rpm Automotive
03.2020 - 02.2021
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Optimized workflow efficiency by organizing the workspace for optimal access to tools, equipment, and parts needed for each job.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained estimates and determined repair timelines to manage customer expectations.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Lead Mechanical Technician
Palmetto State Express Lube
03.2017 - 12.2019
- Greet customers
- Diagnose issues with customer vehicle
- Sell, repair and inform customer of necessary vehicle maintenance
- Clean and maintain safe organized work area
- Manage all aspects of operation out in shop and lend guidance to other techs
- Assist with all mechanic work as needed by shop manger
- Manage inventory to insure all supplies to run the shop are available
- Answer phones to provide customers any information they may need by phone
- Always maintain personal appearance as clean and professional
- Maintain timely repairs to keep bay hold times to minimal as possible
- Build trusting relationship with customers and coworkers
- Go above and beyond to maintain respect and professionalism in daily interactions with customers and coworkers.
Mechanic
My Mechanic
02.2017 - 03.2017
- Diagnosis of customer vehicles and repairs
- Maintain clean organized safe work area and provided own tools
- Maintain level of professionalism and respect with customers and coworkers alike
- Arrive on time to perform daily duties and tasks assigned by management
- Manage tasks in timely manner to lessen bay times while maintaining quality workmanship
- Lend assistance to coworkers when needed as well knowledge if needed
- Write up customer vehicles and fill out comprehensive check list for services and issues viewed visually then inform customer and provide service or repair as approved by customer
- Take initiative to perform courtesy procedures to customers vehicles
- Willing to stay after business hours to complete tasks as needed.
Store Manager
Lexington Discount Tire
08.2015 - 12.2016
- Open and Close store on a daily basis Monday-Saturday
- Greet customers
- Diagnose issues with customer vehicle
- Sale of new and used tires
- Write up bill and explain warrantee to customer
- Manage all accounts payable
- Prepare end of day sales reports
- Assist with all mechanic work as needed by shop manger
- Manage inventory to insure all supplies to run the shop are available
- Answer phones to provide customers any information they may need by phone
- Keep front office, customer, and employee bathrooms clean and stocked
- Developed a system to lessen customer wait time
- Maintained a vast knowledge of tire makes, models, sizes, and installation procedures
- Built lasting relationships with vendors such as Barrons Wholesale Tires, American Tire, and Midstate Tire, and others in the local Columbia market.
Lube Tech
Grease Monkey International
04.2014 - 09.2015
- Change vehicle oil and filter in a timely manner
- Complete comprehensive overview of vehicle in order to notify customer of any possible issues with their vehicle
- Make sales of extra services (brake replacement, wiper replacement, transmission flush, etc.) and complete those services
- Keep work area clean
- Assist co-workers as necessary.
Store Manager
Grease Monkey International
04.2015 - 07.2015
- Complete weekly/monthly inventory
- Complete employee payroll
- Prepare weekly schedule
- Manage 5 employees
- Attend manager meetings as required
- Implement new computer and management systems required by corporate
- Open and Close store daily
- Prepare all daily paperwork
- Greet customers
- Diagnose automotive issues with customer vehicles
- Provide customers with a comprehensive overview of all issues found with their vehicle
- Make sales
- Won awards for highest promotional sales in region
- Provide assistance and training to all employees on how to complete mechanic work.
Asst. Store Manager
Grease Monkey International
09.2015 - 04.2015
- Complete weekly/monthly inventory
- Complete employee payroll
- Attend manager meetings as required
- Open and Close store daily
- Prepare all daily paperwork
- Greet customers
- Diagnose automotive issues with customer vehicles
- Provide customers with a comprehensive overview of all issues found with their vehicle
- Make sales
- Provide assistance and training to subordinate employees on how to complete mechanic work.
Skills
- Strong Communication Skills
- Adaptive Problem Solving
- Hydraulic Systems Knowledge
- Expert Diagnostics
- Multilingual capabilities
- Electronics Testing Proficiency
- Training and Mentoring Experience
- In-Depth Mechanical Knowledge
- Complex Repair Management
- Strong Work Ethic
Timeline
Master Technician
Pep Boys
04.2023 - Current
Master Technician
Rpm Automotive
03.2020 - 02.2021
Lead Mechanical Technician
Palmetto State Express Lube
03.2017 - 12.2019
Mechanic
My Mechanic
02.2017 - 03.2017
Asst. Store Manager
Grease Monkey International
09.2015 - 04.2015
Store Manager
Lexington Discount Tire
08.2015 - 12.2016
Store Manager
Grease Monkey International
04.2015 - 07.2015
Lube Tech
Grease Monkey International
04.2014 - 09.2015