ANTHONY BRAXTON
San Diego,CA
Summary
Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way.
Overview
10
10
years of professional experience
Work History
Asset Protection Agent
Nordstrom
07.2024 - Current
- Monitor store activities to prevent theft and ensure safety, leading to a significant reduction in losses
- Fostered strong partnerships with store management and staff, cultivating a security-conscious culture that significantly improved overall loss prevention
- Prevented company asset loss through surveillance, employee package checks, trash checks and enforcement of civil and criminal laws pertaining to retail security.
- Reduced inventory shrinkage by implementing effective asset protection strategies.
- Maintained accurate records of all asset protection activities, including investigations, audits, and incident reports for easy reference during external reviews or legal proceedings.
Safety & Security Officer
The US Grant
02.2024 - 07.2024
- Monitored premises to ensure safety
- Partnered with departments to integrate security measures into daily operations
- Meticulously monitored premises, identifying and addressing potential security risks
- Maintained precise documentation of incidents, contributing to ongoing safety enhancements
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Guard
The Westin San Diego
11.2023 - 02.2024
- Coordinated with hotel staff to create a secure environment
- Provided a reassuring presence for guests and staff, fostering a safe atmosphere
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Security Guard
The Shout! House
07.2023 - 11.2023
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced security perimeter integrity by conducting regular patrols of property.
Grocery Stocker
Vons
05.2022 - 06.2023
- Engaged with vendors and drivers delivering product to the store
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Janitor
Upland Rehabilitation & Care Center
01.2022 - 04.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Mail Clerk/Mail Handler
Caprenos, Inc
04.2021 - 10.2021
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
Shipping & Receiving Manager
Marriott
11.2017 - 03.2020
- Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Pre-arrivals Specialist/Front Desk Agent
Marriott Vacation Club
01.2015 - 10.2017
- Developed strategies that led to a substantial increase in positive guest feedback and repeat bookings
- Coordinated seamlessly with various departments to ensure smooth guest arrivals
- Initiated cross-functional projects that enhanced overall guest experience from booking to check-in
- Meticulously managed guest preferences and special requests, ensuring personalized experiences
- Implemented a new system for tracking and fulfilling pre-arrival requests
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Education
HIGH SCHOOL -
Merced College
Merced, CA06.1996
Skills
- Team Leadership
- Surveillance Techniques
- Safety Training
- Customer Service
Timeline
Asset Protection Agent
Nordstrom
07.2024 - Current
Safety & Security Officer
The US Grant
02.2024 - 07.2024
Security Guard
The Westin San Diego
11.2023 - 02.2024
Security Guard
The Shout! House
07.2023 - 11.2023
Grocery Stocker
Vons
05.2022 - 06.2023
Janitor
Upland Rehabilitation & Care Center
01.2022 - 04.2022
Mail Clerk/Mail Handler
Caprenos, Inc
04.2021 - 10.2021
Shipping & Receiving Manager
Marriott
11.2017 - 03.2020
Pre-arrivals Specialist/Front Desk Agent
Marriott Vacation Club
01.2015 - 10.2017
HIGH SCHOOL -
Merced College