Anthony Brooks
Haysville
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Has various work skills and committed to each and every job.
Overview
2
2
years of professional experience
Work History
Quick lane Driver
Rusty Eck Ford
Wichita
01.2025 - Current
- Delivered vehicles to customers efficiently and safely.
- Conducted routine inspections for vehicle safety and performance.
- Maintained cleanliness and organization of fleet vehicles.
- Collaborated with team members to ensure timely deliveries.
- Followed all traffic laws and company safety protocols diligently.
- Communicated effectively with customers regarding delivery status.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Provided proper help to mechanics who needed a hand. as well as performed work on various vehicles.
Host
Rivercitybrewingco
Wichita
03.2023 - 01.2025
- Answered telephone to provide dining information and take reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Food Runner
Rivercitybrewingco
Wichita
03.2023 - 01.2025
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Memorized dining room floor plans and understood seat number system.
- Responded quickly to customer concerns and escalated major issues to management.
- Assisted servers to optimize guest dining experience.
- Offered insight into menu items to answer customer questions.
- Double-checked meals placed in window against customer tickets for accuracy.
- Built and maintained relationships with regular customers by learning and remembering preferences.
- Stocked service supply areas with tableware, garnishes and prepared food.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Assisted hostess by answering phones to take reservations or to-go orders.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Stocked displays with new and transferred merchandise.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in ongoing training to enhance job skills and knowledge.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stocked customer service stations with paper products or beverage preparation items.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted frequent visitors by name and explained new promotions.
- Stocked service stations with ice, napkins and straws.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Filled and served various beverages for customers.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Resolved guest complaints to maintain complete customer satisfaction.
Education
Some College (No Degree) - Business
Butler County Community College
El Dorado, KSSkills
- Table Bussing
- Server Support
- Foodservice
- Dining room setup
- Inventory Restocking
- Goal Setting
- Customer Service
- Performance Improvement
- Vehicle inspection
- Defensive driving
- Mechanical troubleshooting
- Customer relationship management
- Effective communication
- Problem solving
- Safe driving techniques
- Safety protocols
- Basic vehicle repairs
- Heavy lifting
- Driving in adverse conditions
- Clean driving record
personal references
- Randy Kelzenberg
- Melinda Kelzenberg
Timeline
Quick lane Driver
Rusty Eck Ford
01.2025 - Current
Host
Rivercitybrewingco
03.2023 - 01.2025
Food Runner
Rivercitybrewingco
03.2023 - 01.2025
Some College (No Degree) - Business
Butler County Community College
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