Anthony Brown
Charlotte,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Courier
Carolina Delivery & Logistics
Charlotte, NC
06.2021 - Current
- Coordinate parcel delivery using strong time management skills.
- Document pickups and deliveries and submitted reports after shift.
- Deliver and pick up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Identify new routes during weather delays to facilitate on-time deliveries to customers.
- Scan inbound and outbound packages to sort for destination.
- Sort parcels according to delivery route.
- Maintain delivery vehicle with regular upkeep and basic repairs.
- Maintain adherence to stringent delivery deadlines.
- Independent contractor professionally maintaining and servicing 17 overnight dedicated routes.
Medical Scheduler
West-Med Practice Partners
Charlotte, NC
03.2015 - 11.2020
- Updated patient information in databases and adhered to confidentiality requirements.
- Evaluated medical insurance details and informed patients of uncovered fees.
- Instructed patients regarding how to prepare for appointments.
- Assisted patients with canceling and rescheduling appointments.
- Greeted patients and guests upon entering lobby areas.
- Processed payments and updated accounts to reflect balance changes.
- Followed up with patients and confirmed appointments.
- Ordered and maintained supply inventory for medical office.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Medical Office Assistant
Atrium Health
Charlotte, NC
09.2017 - 01.2020
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Scheduled appointments for patients via phone and in person.
- Maintained confidentiality of records relating to clients' treatment
- Submitted diagnosis and procedure codes for insurance companies.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Assisted with referrals and prepared medical records for patients.
- Registered patients and scheduled appointments.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Implemented workflows that improved office management and patient satisfaction.
Education
High School Diploma -
Fiorello H Laguardia High School
New York, NY06.1990
Skills
- Processing Samples
- HIPAA Compliance
- Licensed Driver in North Carolina
- Pickup of Patient Documentation
- Delivering Time-Sensitive Specimens
- Good Work Ethic
- Supervision & Leadership
- Team Management
Certification
- Certified Revenue Specialist - 2010
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Medical Courier
Carolina Delivery & Logistics
06.2021 - Current
Medical Office Assistant
Atrium Health
09.2017 - 01.2020
Medical Scheduler
West-Med Practice Partners
03.2015 - 11.2020
High School Diploma -
Fiorello H Laguardia High School