Anthony Bown

• As a senior meter reader accurately read and record utility meter readings for billing purposes. Ensure customers are charged correctly for their utility usage. Inspect meters to ensure they are functioning properly and report any signs of damage or tampering. Interact with customers to answer queries related to meter readings or consumption details. Report unusual consumption to the billing department and alert customers as a courtesy.
• Utilized handheld devices to record data efficiently in real-time during field operations.
• Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
• Adapted quickly to changes in schedules and procedures, ensuring timely completion of readings.

As a manager I oversee the daily operations of the KFC restaurant, ensuring compliance with company standards in all areas, including product preparation, customer relations, and restaurant maintenance. Ensure 100% customer satisfaction by maintaining high service standards and addressing customer complaints effectively. Manage the restaurant's financial performance, including controlling costs, managing inventory, and achieving sales targets.

• Assisted in managing inventory levels and stock replenishment processes
• Developed understanding of quality control standards to maintain service excellence
• Managed and motivated employees to be productive and engaged in work.