Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Browning

Bastrop,TX

Summary

Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Focused Counterman well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering eight years of progressive experience in field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Parts Counterman

B & B Auto Supply
03.2016 - Current
  • Assisted customers with diagnosing problems small engine equipment, automotive, and purchasing necessary replacements.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and issues.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Stocked and managed stock of parts.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts from various distributors to fulfill demands.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Maintained extensive understanding of common problems and methods for repair.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.

Kitchen Manager

Sonics Drive In
10.2015 - 03.2016
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Customer Service Representative

Interface Security
08.2014 - 10.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Kitchen Manager

The Tilted Kilt
08.2010 - 08.2014
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Maximized quality assurance by completing frequent line checks.

Education

High School Diploma -

R. L. Turner High School
Carrollton, TX
08.2007

Skills

  • Corrective Actions
  • Return Processing
  • Complex Problem-Solving
  • Supply Orders
  • Customer Service
  • Customer Relations
  • Order Fulfillment
  • Executive Management Support
  • Safe Driver
  • OSHA Workplace Safety
  • Equipment Operation

Timeline

Parts Counterman

B & B Auto Supply
03.2016 - Current

Kitchen Manager

Sonics Drive In
10.2015 - 03.2016

Customer Service Representative

Interface Security
08.2014 - 10.2015

Kitchen Manager

The Tilted Kilt
08.2010 - 08.2014

High School Diploma -

R. L. Turner High School

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Anthony Browning