Anthony Buoni
Panama City,FL
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.
Overview
22
22
years of professional experience
Work History
Bar Manager
My Bar@635\Maison Bourbon
New Orleans, LA
08.2012 - 03.2020
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new employees to perform duties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Created signature beverages to increase revenue and patron loyalty.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored patron alcohol consumption to encourage safety.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Night Manager
Beach Package
Panama City Beach, FL
02.1998 - 09.2017
- Secured building and walked grounds, fostering health and safety of employees and guests.
- Monitored security cameras to ensure the safety of customers and employees.
- Implemented quality control measures to uphold company standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Scheduled and supervised shifts, ensuring adequate coverage at all times.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Trained new hires on company policies, procedures and safety protocols.
- Oversaw night audit function and preparation of daily financial reports.
- Adhered strictly to all applicable laws governing labor practices in accordance with local regulations.
- Communicated with management via email or phone message to report issues needing attention.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
- Delegated work to staff, setting priorities and goals.
Bartender
Club LaVela
Panama City Beach, FL
01.2008 - 04.2012
- Checked identification of guests to verify age requirements for alcohol purchase.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Completed regular bar inventories and daily requisition sheets.
- Processed payments accurately and efficiently with POS system.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Poured wine, beer and cocktails for patrons.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
Associate of Arts - Communication
Gulf Coast State College
Panama City, FL06-2005
Some College (No Degree) - Communication
Florida State University
Panama City, FLSkills
- Performance monitoring
- Foodservice management
- FOH operations oversight
- ServSafe compliance
- Health codes compliance
- Cocktail development
Affiliations
- Publishing, author, editor, DJ, music.
Timeline
Bar Manager
My Bar@635\Maison Bourbon
08.2012 - 03.2020
Bartender
Club LaVela
01.2008 - 04.2012
Night Manager
Beach Package
02.1998 - 09.2017
Associate of Arts - Communication
Gulf Coast State College
Some College (No Degree) - Communication
Florida State University
Similar Profiles
Julius CunninghamJulius Cunningham
Prep Cook at Rebellion Bourbon Bar & KitchenPrep Cook at Rebellion Bourbon Bar & Kitchen
M. Riley GreenM. Riley Green
Server/Social Media Coordinator at The Scarlett House & Bourbon Street BarServer/Social Media Coordinator at The Scarlett House & Bourbon Street Bar
Alexa PerezAlexa Perez
Host, Server at Black Smoke Bourbon BarHost, Server at Black Smoke Bourbon Bar