Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Anthony Burley

Anthony Burley

Upper Marlboro,MD

Summary

I’m a hard worker fast learner hands on like new adventures and I always try to go above and beyond in whatever position I am in. I’m dependable and confident.

Overview

3
3
years of professional experience

Work History

Independent contractor

Amazon flex
Hyattsville, MD
02.2024 - Current
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

Transit Bus Operator

Regional Transit Ageancy
03.2023 - 11.2023
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
  • Followed company policies and procedures and maintained compliance with standards.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Aided passengers with disabilities or special needs.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Assisted passengers with inquiries and requests during trips.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Followed all relevant schedules for routes and arrivals.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Inspected bus for any mechanical issues before departure.
  • Assisted passengers with luggage and other items, loading and unloading with care.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Accepted and processed fares.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Drove Number-passenger shuttle bus to and from terminal.
  • Operated large vehicles in difficult urban and rural conditions.
  • Transported customers to and from Location.
  • Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
  • Operated with safety and skill to avoid accidents and delays.
  • Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
  • Calculated and collected fares from passengers.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.
  • Skilled at working independently and collaboratively in a team environment.

Environmental Services Housekeeper

Doctors community medical center
Lanham , MD
09.2020 - 06.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided professional services and support in a dynamic work environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Frederick Douglass High School
Upper Marlboro, MD
05.2005

Skills

  • Schedule Adherence
  • Fare and Voucher Collection
  • Behavior Management
  • Federal and State Driving Regulations
  • Elderly and Disabled Assistance
  • Commercial driving
  • Wheelchair and Scooter Security
  • Defensive Driving Practices
  • Adaptive Decision Making
  • Accident Reports
  • Commercial Drivers License CDL
  • Vehicle Safety and Maintenance
  • Dispatch Communication
  • Transportation Regulations
  • Payment Collection
  • Vehicle inspections
  • Van and Shuttle Operation
  • Accident reporting
  • Communication and Interpersonal Skills
  • DOT Regulations
  • Global Positioning System (GPS) Software
  • Decision-Making
  • Wheelchair securement
  • Route Navigation
  • Local route knowledge
  • Fare collection
  • Passenger Interaction
  • Safe Driving
  • Punctuality
  • Valid Driver's License
  • Accident Avoidance
  • Valid State license
  • Two-Way Radio Operation
  • Dependable and Trustworthy
  • Team Collaboration
  • Customer relations skills
  • Safety-focused
  • CDL License
  • Passenger Service and Safety
  • Guest Relations
  • Strong Working Relationships
  • Traffic Laws and Regulations
  • Clean MVR
  • Special Needs Passengers
  • Clean Driving Record
  • Navigation Equipment
  • Public Transit Operations
  • GPS Applications
  • Emergency Exit Door Operation
  • Passenger transportation
  • Customer Relations
  • Passenger Boarding
  • Vehicle Inspection
  • Customer Relations Skills
  • Area Knowledge
  • Pickup and Drop-Off Scheduling
  • Equipment Inspection
  • Hotel Management Procedures
  • Bus Inspections
  • Operational Procedures
  • Bus Safety
  • DOT Rules
  • Arrival and Departure Duties
  • DOT Requirements
  • Delivery Management
  • Passenger Assistance
  • Team Goals
  • Customer Satisfaction
  • Commercial Drivers License (CDL)
  • Maintain Passenger Safety
  • Follow Routes
  • Commercial Driving Experience
  • Motorcoach and Bus Operation
  • Fluent in English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Independent contractor

Amazon flex
02.2024 - Current

Transit Bus Operator

Regional Transit Ageancy
03.2023 - 11.2023

Environmental Services Housekeeper

Doctors community medical center
09.2020 - 06.2023

High School Diploma -

Frederick Douglass High School

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Anthony Burley