Summary
Overview
Work History
Education
Skills
Certification
Universal Certification
Timeline
Generic

Anthony Bush

HVAC Installation
Gastonia,NC

Summary

Skilled HVAC Installer and adept Server Shift Leader, I've excelled in roles at Johnny on the Spot and JNS Cafeteria, enhancing customer satisfaction and operational efficiency. My expertise in professional duct installation and dedicated team leadership has driven significant improvements in service delivery and energy efficiency, showcasing my ability to blend technical skills with exceptional interpersonal abilities.

Diligent HVAC Installer with extensive hands-on experience in HVAC installation, ensuring optimal system performance and client satisfaction. Proven track record of efficiently installing HVAC systems in residential and commercial settings. Demonstrated strong troubleshooting and problem-solving skills, coupled with excellent teamwork and communication abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

HVAC Installer

Johnny on the Spot
05.2018 - Current
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
  • Saved clients money on utility bills with energy-efficient installations designed specifically for their unique spaces and usage patterns.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Supervised and instructed assistants.
  • Installed components to improve HVAC system performance.

Server Shift Leader

JNS Cafeteria
03.2011 - 05.2018
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Educated staff on proper food handling techniques, contributing to consistently high health inspection scores.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Assisted in the development of seasonal promotions, increasing customer engagement and repeat business.
  • Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
  • Reduced wait times for guests by optimizing table turnover rates through proactive communication with servers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Processed orders and sent to kitchen employees for preparation.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Supported needs of roughly 7- person wait staff who attended to specific needs of countless customers daily for Cafeteria style restaurant with social relevancy and intentionality.

Education

HVAC Diploma - HVAC

Catawba Valley Community College
Hickory, NC
05-2018

Skills

  • Professional Duct Installation
  • HVAC Control Systems
  • Pressure Testing Techniques
  • Thermostat Setup
  • Knowledge of EPA Regulations
  • Heating System Installation
  • Equipment Installation
  • Dedicated team player
  • Proficient in HVAC Change-Out Techniques
  • Ductwork installation
  • Leak testing
  • Schematic reading
  • Equipment replacement
  • EPA regulations

Certification

  • EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
  • Universal R-410A Safety & Training - Mainstream Engineering Corporation.

Universal Certification

I obtained a EPA 608 Universal Certification in May 2018 after completion of vocational school of 9 months.

Timeline

HVAC Installer

Johnny on the Spot
05.2018 - Current

Server Shift Leader

JNS Cafeteria
03.2011 - 05.2018

HVAC Diploma - HVAC

Catawba Valley Community College

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