Anthony Butler
Summary
Adept Technician with a proven track record at IMC Water Coolers, LLC, where I enhanced team productivity through new technology training and executed complex repairs with precision. Renowned for exceptional customer service and attention to detail, my skills in documentation and relationship building have consistently improved operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Technician
IMC Water Coolers, LLC
Poolesville, MD
08.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Inspected equipment to diagnose operational issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Security Officer
Ross Dress for Less
Gaithersburg, MD
03.2022 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Lot Associate
CarMax
Gaithersburg, MD
08.2022 - 06.2023
- Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.
- Efficiently handled high-volume periods by multitasking effectively under pressure.
- Contributed to a positive work environment through effective communication and teamwork.
- Collaborated with store personnel to ensure proper inventory levels on the sales floor.
- Cleaned parking lot to provide clean and orderly environment.
- Cleaned vehicles to ensure a pleasant first experience.
- Transferred car to other dealership's for any extra maintenance that may have been needed
Education
High School Diploma -
Seneca Valley High School
Germantown, MD06-2021
Skills
- Attention to detail
- Customer service
- Multitasking and organization
- Documentation
- Customer interaction
- Heavy lifting
- Relationship building
- Equipment maintenance
Timeline
Technician
IMC Water Coolers, LLC
08.2023 - Current
Lot Associate
CarMax
08.2022 - 06.2023
Security Officer
Ross Dress for Less
03.2022 - 07.2023
High School Diploma -
Seneca Valley High School
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