I have extensive experience being the bridge between customers and the business. Additionally my strong organizational skills and technical knowledge, helps ensure the worksite is as efficient as possible.
I worked directly with contractors and customers to handle home warranty claims. This included reviewing policy and negotiating pricing.
My role was focused on bringing in new clients and helping existing clients navigate their policy.
As store manager I was responsible for meeting sales goals, keeping up store operations, keeping expenses within a budget, and training new hires.
Focused on ensuring our members have the best experience, I was responsible with helping new members get acclimated, providing programs for our youth members, and helping to train new hires.
Comptia A+
Comptia Network+
NY Life and Health
NY SIE License