Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Inventory/ Delivery Driver
Crowded Groups
06.2023 - Current
Verified accuracy of all deliveries against order forms.
Documented mileage, deliveries, pickups, customer issues and damages.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Inventory all good before and after deliveries.
Inventory warehouse mouthy for upper management in excel.
Manage multiple tasks at once.
Customer Service Manager
Kroger
07.2018 - 07.2023
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
Cash audit's completed weekly of $90 thousand dollars weekly and documentation completed when cash was short or over
Sales Manager
Vector Marketing Company
09.2020 - 03.2021
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.