Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr. Account Management Specialist
Gartner
05.2023 - 10.2023
Applied strategic thinking, business writing, problem-solving ability, and interpersonal skills to assist multiple Sales Executives in pursuit of business outcomes
Strategically partnered with C-level Human Resources Executives at over 30 organizations with $1 billion+ in revenue to help them improve their overall function
Built strong relationships with executives and their teams through thoughtful outreach and consistent communication
Created customized plans for implementation and service that how Gartner could align to each client's specific needs
Supported member initiatives by proactively identifying research and best practice solutions to enhance their efficiency and help them unlock the value of the partnership
Collaborated with Account Executive and Advisory Team to resolve member challenges and ensure an exceptional and seamless customer experience
Maintained diligent documentation of client advisory and research support and confirmed CRM database accurately reflected account details.
Account Management Specialist
Gartner
02.2023 - 05.2023
Applied strategic thinking, business writing, problem-solving ability, and interpersonal skills to assist multiple Sales Executives in pursuit of business outcomes
Strategically partnered with C-level Human Resources Executives at over 30 organizations with $1 billion+ in revenue to help them improve their overall function
Built strong relationships with executives and their teams through thoughtful outreach and consistent communication
Created customized plans for implementation and service that how Gartner could align to each client's specific needs
Supported member initiatives by proactively identifying research and best practice solutions to enhance their efficiency and help them unlock the value of the partnership
Collaborated with Account Executive and Advisory Team to resolve member challenges and ensure an exceptional and seamless customer experience
Shadowed and participated in calls, presentations, and web walkthroughs
Account Management Associate
Gartner
07.2022 - 02.2023
Conducted lead generation, prospecting, and qualifying potential new clients
Utilized business acumen to research companies, C-level Sales executives, business trends, and competitive intelligence to create detailed research-based strategic communication plans
Proactively scheduled calls with prospective clients via phone and email (including cold calling) Educate prospective clients on the value of Gartner’s renowned products and services
Partnered with Business Development Managers to create customized plans for sales territories, with a goal of supporting their monthly, quarterly, and annual revenue targets
Social Media Marketing Intern
Julianna Muthu
01.2022 - 04.2022
Developed numerous logo designs to establish a new long-term rebrand
Analyzed competitors to find similarities, differences, opportunities, and threats
Intergrated all forms of social media to ensure customers are receiving the same accurate information
Branch Manager
College Works Painting
03.2021 - 08.2021
Sold and Produced over $80,000 in revenue over a four-month period
Estimated and managed painting projects up to $16,000 for 19 clients
Hired, trained, and managed a team of several employees
Oversaw every aspect of production management, customer relations, and quality control
Shipping Receiving Specialist
Torginol, Inc
05.2020 - 08.2020
Shipped out products and samples to clients as well as helping customers with pickup orders
Operated a forklift loading trucks and moving inventory around
Retail Promoter
Waunakee Remodeling
02.2020 - 05.2020
Attended expos and events to spread awareness on our company
Communicated with potential new clients about signing up for a free appraisal and attempting to set up a remodeling appointment
Education
Bachelor of Science - Consumer Behavior & Marketplace Studies
University of Wisconsin
Madison
05.2022
Skills
Microsoft Excel
Account Management
Business Development
Teamwork
Microsoft Office
New Business Development
Team Leadership
Team Management
Process Improvement
Google Analytics
Graphic Design Proficiency
Additional Information
Honors & Awards , UW-Madison Deans List Spring 2019 Fall 2020
Certification
Certified Data Analysis in Excel, DataCamp - Issued Jan 2022
Certified Introduction to the Tidyverse, DataCamp - Issued Jan 2022
Certified Advanced Google Analytics, Google - Nov 2021- Nov 2024