Anthony Candelario

Essential Duties and Responsibilities

• Delivery and Setup: Deliver medical equipment and supplies to patients' homes in a timely and professional manner. Set up equipment according to manufacturer's instructions and patient needs.
• Patient Education: Provide clear and concise instructions to patients and caregivers on the proper use, care, and maintenance of equipment. Answer any questions or concerns they may have.
• Equipment Maintenance: Perform routine maintenance and cleaning of equipment to ensure optimal functioning and safety. Troubleshoot and resolve any issues that may arise.
• Documentation: Accurately complete all necessary paperwork, including delivery logs, service reports, and patient education records.
• Customer Service: Provide excellent customer service to patients, caregivers, and healthcare providers. Address any concerns or complaints promptly and professionally.
• Compliance: Adhere to all company policies and procedures, as well as state and federal regulations.
• On-Call Responsibilities: Be available for on-call duties as needed to respond to urgent patient needs.

- Delivery Route Planning: Receive daily delivery routes and supply lists, and plan efficient routes to minimize travel time and maximize efficiency.
- Equipment Preparation: Prepare the delivery truck by pulling and staging necessary medical equipment and supplies.
- Vehicle Inspection: Conduct a daily pre-trip inspection of the delivery vehicle, ensuring it is in safe operating condition.
- Patient Deliveries: Deliver medical equipment to patients' homes or facilities, providing clear instructions on proper use and care.
- Equipment Setup and Training: Assist patients or caregivers in setting up equipment and provide comprehensive training on operation and maintenance.
- Communication: Maintain open communication with the customer service team regarding order changes, delivery confirmations, and any issues that arise.
- Equipment Retrieval: Pick up and exchange used or damaged equipment as needed.
- Inventory Management: Accurately document all deliveries and returns, ensuring accurate inventory records.