Current Status: Since March of 2022, I have been a full-time employee at the Missile Defense Agency working as a System Administrator. Apart from my daily tasks and my ongoing college education at Western Governors University, I have earned 2 CompTIA certifications along with training for my certifications in NetApp Storage, Pure Storage, and Veritas backups.
Overview
15
15
years of professional experience
Work History
System Administrator
MDA/Jacobs Technologies
Colorado Springs, CO
03.2022 - Current
Installed, troubleshot, patched, and maintained the core infrastructure supporting MDA Ground Test, Flight Test and Engineering Web Services
Maintained Red Hat Linux and Windows systems providing daily support for hardware and software issues, data recovery, system upgrades, software upgrades and configuration issues
Developed and monitored policies and standards for allocation related to the use of computing resources
Upgraded Dell Wyse servers for MDIOC and Redstone Arsenal customers
Performed Images for Physical and Virtual computing environments
Completed work orders, incident tickets and Battle Rhythms on the Remedy environment
Provided fast and consistent customer support for Flight Tests, Ground Tests and daily users
Configured environments on VMWare & Citrix
Patched, imaged and maintained clients on SCCM
Upgraded and maintained SCCM
Traveled to Huntsville, Alabama to install network devices and zero clients for the EWS environment.
Armed Private Security
Phylis J. McGuire
Las Vegas, NV
11.2020 - 06.2021
Ensured welfare and safety of client, clients family members, and compound employees along with property values during COVID-19 Pandemic
Maintained and surveilled client's compound during business and non-business hours.
Enforced access control policies for visitors entering the facility.
Armed Security
JDSS Investments
Las Vegas, NV
04.2019 - 06.2020
Achieved passing reviews by Nevada State Inspectors and higher management to stay state compliant for operational purposes
Protected and surveilled over 3 multimillion-dollar properties including company assets in the Las Vegas area
Controlled numerous security surveillance equipment while organizing tours for investors and inspectors.
Lot Porter
Nissan
Las Vegas, NV
12.2018 - 04.2019
Cleaned interiors of returned vehicles using appropriate cleaning supplies and equipment.
Tracked mileage readings of each vehicle on a daily basis and reported any discrepancies immediately.
Maintained lot cleanliness by sweeping, picking up trash, and removing debris.
Worked closely with vendors to ensure timely delivery of parts or materials related to vehicle maintenance or repair.
Performed inspections of incoming vehicles to ensure they met company standards prior to being placed on the lot for sale.
Operations Chief
United States Marine Corps
Manama, Bahrain
03.2017 - 11.2018
Conducted over 100 high priority presentations to top military staff in the Middle Eastern area of operation(s)
Organized and monitored Command and Control with Aircrafts, Vessels, and Vehicles via C2PC systems in over 5 different countries
Executed over 50 high prioritized operations and tasks in over 7 different countries in the Middle East along with unified foreign militaries during conflict
Completed 5 multi-nation training exercises with over 2.5 million dollars' worth of firearms, ammunition, and military equipment effectively under military staff
Loaded command level Crypto onto radios and ships for operational purposes
Operated and maintained over 1.6 million dollars' worth of computer systems.
Team Leader/Infantryman
United States Marine Corps
Camp Pendleton, California
09.2015 - 03.2017
To take charge of 4 Marines and over 50 thousand dollars of combat equipment
Instructed U.S
War Tactics while being deployed into South Asia with the Philippine Marines
Loaded Crypto onto company radios while training and deployed
Gained experience using Microsoft Office products, Excel, Power Point, Word.
Security Forces Team Leader/Infantry
United States Marine Corps
Indian Head, Maryland
12.2013 - 09.2015
Coordinated National Security alongside the Secret Service for the 2014 Presidential State of the Union Address
Collaborated with the FBI in over 4 training evolutions in the National Capital Region.
Adhered strictly to established protocols while handling firearms safely and responsibly.
Evaluated risk factors associated with different types of hazards encountered in a CBRN environment.
Participated in drills designed to test response protocols for incidents involving hazardous substances.
Lead Dishwasher
USS Nemo
Naples , FL
03.2009 - 05.2013
Developed efficient systems for loading, unloading, sorting and sanitizing dishes quickly and safely.
Trained new staff members on correct dishwashing techniques, including sanitation protocols.
Prepared weekly schedules for dishwashing staff according to restaurant requirements.
Promoted to Co Chef. Kept the kitchen area clean at all times during shifts.
Prepared high-quality dishes according to established recipes.
Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
Education
Bachelors - Cloud Computing
Western Governors University
08.2025
Associates of Applied Science -
Pikes Peak State College
05.2023
Diploma -
La Playta
01.2019
High School Diploma -
01.2014
<ul><li>Military Education</li><li>Integrated MAGTF Information Operations Practitioner.</li><li>USMC Command and Control/Operations Management course.</li></ul> -
01.2013
ATI) Electrician Certificate/ -
Advance Training Institute
Skills
Leadership
Risk Management
Communication Skills
Compliance
Storage Management
Active Directory/SCCM
System Upgrades
Hardware troubleshooting
Hardware and software installation
Equipment management
Incident Management
Technical Support
References
References
Brock Ontiveros
(970)903-3294
ontiveros.brock@gmail.com
Roger Sheets
(719)440-5645
roger.sheets.2@us.af.mil
Levi Chalot
(814)657-1164
levichalot@gmail.com
Timeline
System Administrator
MDA/Jacobs Technologies
03.2022 - Current
Armed Private Security
Phylis J. McGuire
11.2020 - 06.2021
Armed Security
JDSS Investments
04.2019 - 06.2020
Lot Porter
Nissan
12.2018 - 04.2019
Operations Chief
United States Marine Corps
03.2017 - 11.2018
Team Leader/Infantryman
United States Marine Corps
09.2015 - 03.2017
Security Forces Team Leader/Infantry
United States Marine Corps
12.2013 - 09.2015
Lead Dishwasher
USS Nemo
03.2009 - 05.2013
Bachelors - Cloud Computing
Western Governors University
Associates of Applied Science -
Pikes Peak State College
Diploma -
La Playta
High School Diploma -
<ul><li>Military Education</li><li>Integrated MAGTF Information Operations Practitioner.</li><li>USMC Command and Control/Operations Management course.</li></ul> -
General Engineer, System Test & Performance Analysis (SEP), NH-0801-2 at Missile Defense Agency (MDA)General Engineer, System Test & Performance Analysis (SEP), NH-0801-2 at Missile Defense Agency (MDA)