Anthony Carmichael
Ava,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Paralegal, Office Manager
Law Offices Of Christopher J. Swatosh LLC
12.2022 - Current
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Direct Care Provider
Carmichael Lifecare Services, LLC.
01.2019 - Current
- Documented vitals, behaviors, and medications in client medical records.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted patients with self-administered medications.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Evaluated client progress toward established annual and quarterly goals.
- Administered medication as directed by physician.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
Dispatcher, Fire Captain, AP Clerk, Court Clerk
City Of Ava
07.2010 - 12.2022
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Assisted callers in emergency situations with appropriate information and support.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Provided assistance to attorneys and court personnel in courtroom
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Evaluated financial records to detect errors and discrepancies.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Compiled and maintained log books, run reports and training records.
- Supervised cleaning and maintenance of buildings, rooms and equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Oversaw scene operations and assigned firefighters to strategic locations.
- Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
- Checked fire suppression equipment regularly and oversaw upkeep.
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
- Inspected stations, uniforms and vehicles regularly for signs of maintenance needs or general professionalism.
Case Worker, Foster Care
State Of Missouri
08.2017 - 09.2018
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
Education
Master of Arts - Criminal Justice
American Military University
Charles Town, WV05.2016
Bachelor of Science - Social Sciences
Drury University
Springfield05.2012
Skills
- Document Filing
- Exhibit Preparation
- Records Management
- Proficient in MS Office
- Client Engagement
- Highly Effective Communication
- Conflict Mediation
- Operations Management
- Workforce Management
Timeline
Paralegal, Office Manager
Law Offices Of Christopher J. Swatosh LLC
12.2022 - Current
Direct Care Provider
Carmichael Lifecare Services, LLC.
01.2019 - Current
Case Worker, Foster Care
State Of Missouri
08.2017 - 09.2018
Dispatcher, Fire Captain, AP Clerk, Court Clerk
City Of Ava
07.2010 - 12.2022
Master of Arts - Criminal Justice
American Military University
Bachelor of Science - Social Sciences
Drury University
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