Anthony Carrillo

- Led team to deliver efficient food service operations, ensuring fast service and customer satisfaction.

- Implemented safe food handling practices to maintain health standards and prevent germ spread.

- Maintained clean and organized dining areas to enhance guest experience and uphold company standards.

- Trained team members on task completion and safety procedures to ensure smooth operations during shifts.

- Resolved customer complaints promptly to maintain a positive atmosphere and high service standards.

• Delegated tasks to employees and monitored activities and task completion.
• Maintained cleanliness and organization of the work area to uphold company standards.
• Operated cash register to accept cash or credit card payment and issue receipt for transaction.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Trimmed meats and cheeses for sandwiches as needed.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Assisted team members during peak hours when necessary.
• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

• Performed as a scare actor in haunted houses, mazes, and other attractions.
• Portrayed and interpreted roles with speech, gestures and body movements to entertain and inform audiences.
• Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
• Participated in promotional activities such as photo shoots and interviews.
• Followed safety protocols to ensure the safety of all participants.
• Interacted with guests to provide an immersive horror experience.
• Ensured that guest interactions were consistent with the desired theme of the attraction.
• Researched popular horror films, books, and stories to gain inspiration for character ideas.
• Attended auditions and casting calls to audition for roles.
• Maintained personal appearance by meeting costume and makeup requirements.
• Created unique sound effects using voice manipulation techniques.
• Conveyed each character's story through speech, body language and movement.
• Impersonated mannerisms and voices of others and contorted face to amuse audiences.
• Performed physical actions, including strenuous activities, while wearing weight gear.

• Resolved customer complaints in a professional manner.
• Stocked shelves and cases with new or transferred items.
• Restocked kitchen supplies including food products and utensils.
• Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
• Upheld high standards of productivity and quality in operations.
• Drove team success by quickly completing assigned tasks.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Presented orders to guests within anticipated service times.
• Served food quickly for positive guest experiences.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Brewed and served coffee and tea with preferred add-ins.
• Checked expiration dates on all products before serving them to customers.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Packed fast food products in approved containers, cups, and bags.
• Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
• Wiped down tables and equipment, swept and refilled stock.
• Interacted pleasantly with guests to deliver quality customer service.