Anthony Carter
Upper Darby,PA
Summary
Proven Manager with a track record of enhancing team performance and customer satisfaction at Chipotle. Skilled in Performance Management and Team Leadership, adept at resolving conflicts and driving operational excellence. Demonstrates strong decision-making and verbal communication abilities, achieving significant improvements in team agility and customer relations.
Overview
14
14
years of professional experience
Work History
Manager
Chipotle
06.2023 - 08.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
Manager
Honeygrow
07.2015 - 04.2018
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Environmental Services Housekeeper
Hahnemann University Hospital
02.2011 - 10.2014
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Documented and reported necessary facility and building repairs observed.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Diploma - Business
Coatsville High School
1445 E. Lincoln Hwy, Coatsville, PA06.2007
Skills
- Performance Management
- Time Management
- Team Leadership
- Verbal and written communication
- Decision-making skills
- Teamwork and Cooperation
- Customer Support
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Manager
Chipotle
06.2023 - 08.2024
Manager
Honeygrow
07.2015 - 04.2018
Environmental Services Housekeeper
Hahnemann University Hospital
02.2011 - 10.2014
Diploma - Business
Coatsville High School