Anthony Carter
McKees Rocks,Pennsylvania
Summary
Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
11
11
years of professional experience
Work History
Construction Assistant
Holland Enterprises
Pittsburgh, PA
03.2022 - Current
- Performed demolition activities, such as removing walls or tearing out flooring.
- Managed multiple projects simultaneously while meeting deadlines set by the management team.
- Resolved customer complaints related to construction matters promptly.
- Organized construction equipment and supplies for job sites.
- Followed safety protocols when operating power tools or lifting heavy objects.
- Inspected completed work to ensure it met all specifications.
- Troubleshot problems encountered during construction process quickly.
- Provided administrative support to the project manager as needed.
- Assisted with the installation of drywall and other building materials.
- Monitored progress of projects and reported any issues to management.
- Conducted routine maintenance on construction equipment to ensure operational readiness.
- Supported the installation of systems such as HVAC, lighting, and plumbing under guidance.
- Assisted in site preparation and cleanup, ensuring adherence to safety protocols.
- Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
- Participated in mixing and laying concrete, following precise instructions.
- Contributed to quality control checks to ensure construction meets standards.
- Moved supplies and tools to site areas to keep work moving smoothly.
- Handled requests and queries from construction personnel, providing timely responses.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Operated equipment and tools safely to carry out efficient project work.
- Cleaned and prepared construction sites by removing debris and possible hazards.
- Removed damaged materials and prepared surfaces for optimal installations.
- Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
- Transported supplies to work sites, removed from trucks and organized for crew use.
- Organized and cleaned work area and tools.
- Completed measurements, layouts and job site preparation to reduce downtime.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Operations Manager
Grogan Beverage
Coraopolis, PA
07.2013 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Developed and implemented operational procedures to ensure quality standards are met.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Managed scheduling, training and inventory control.
- Tracked and replenished inventory to maintain par levels.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Aided senior leadership during the executive decision-making process.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Planned delivery routing
- Directed day-to-day operations.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Structured HR consulting services to support clients during organizational developments and changes.
Education
High School Diploma -
West Allegheny Senior High School
Imperial, PA06-2013
Some College (No Degree) - Safety Science
Indiana University of Pennsylvania
Indiana, PASkills
- Inventory Management
- Health and safety compliance
- Maintenance Planning
- Organizational Management
- Customer Service
- Customer Retention
- High-pressure environments
- Operational Efficiency
- Staff Development
- Project Leadership
- Customer relations specialist
- Vendor Sourcing
- Operations Management
- Customer Relationship Management
- Staff retention
- Process improvement strategies
- Employee Motivation
- Staff Training
- Staff Management
- Conflict Mediation
- Workforce training
- Interpersonal Communication
- Business and Operations Management
- Retail Operations Management
- Team Leadership
- Warehouse Operations
- Client Relationships
Affiliations
- Golf Enthusiast
- Mens Softball try hard
- 2 year high school varsity basketball player
- 3 year high school varsity baseball player
- Gamer
- Family man
- Music lover
- Grateful recovering addict
- Pizza lover
- Craft beer connoisseur
- God fearing
- Ancient astronaut theorist
Timeline
Construction Assistant
Holland Enterprises
03.2022 - Current
Operations Manager
Grogan Beverage
07.2013 - Current
High School Diploma -
West Allegheny Senior High School
Some College (No Degree) - Safety Science
Indiana University of Pennsylvania
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