Anthony Castellon
Houston,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Bayhost
Top Golf
Katy, TX
06.2023 - 12.2023
- Provided a memorable and best-in-class experience, from first timers to our platinum members
- Maintained a clean and welcoming environment for guests, ensuring an enjoyable experience during their visit.
- Provided knowledgeable recommendations for menu items and beverages, enhancing guest satisfaction with their choices.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
Server
Cheddar's Scratch Kitchen
Katy, TX
03.2023 - 06.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier
Randalls
Katy, TX
07.2022 - 02.2023
- Operated cash register to record transactions accurately and efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Lids
Katy, TX
08.2021 - 04.2022
- Made an immediate impact on team morale and store efficiency.
- Worked with management to reduce employee idle time.
- Engaged with customers to build rapport and loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Business - Finance
Lonestar College
Cypress, TX08.2027
Skills
- Punctual
- Responsible
- Excellent Communication
- Exceptional customer service
- High-volume dining
- Food safety understanding
- Suggestive Selling
Personal Information
Title: College Student
Graduationyear
2027
Timeline
Bayhost
Top Golf
06.2023 - 12.2023
Server
Cheddar's Scratch Kitchen
03.2023 - 06.2023
Cashier
Randalls
07.2022 - 02.2023
Sales Associate
Lids
08.2021 - 04.2022
Bachelor of Business - Finance
Lonestar College