Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANTHONY CATALDI

Staten Island

Summary

Compassionate and dedicated professional with experience supporting individuals in both educational and healthcare settings. Skilled in behavioral interventions, crisis management, and emotional support, with a proven ability to foster positive relationships and provide individualized care. Strong communicator and collaborative team member, adept at implementing behavior plans, monitoring progress, and promoting social-emotional well-being. Seeking to leverage combined education and healthcare experience to make a meaningful impact in a patient care or healthcare support role.

Overview

8
8
years of professional experience

Work History

Paraprofessional

Partin Settlement Elementary School
10.2024 - 11.2024
  • Assisted lead teacher in implementing lesson plans and classroom activities.
  • Monitored student behavior, ensuring adherence to school policies and procedures.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Reported on student progress, behavior, and social skills to parents.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Enforced rules and instructions to maintain discipline.

EBD Paraprofessional

Kissimmee Middle School
08.2024 - 10.2024
  • Monitored students when outside the classroom, handling roll call, and group movement to keep youths safe in public settings.
  • Reported on student progress, behavior, and social skills to parents.
  • Supported students with emotional and behavioral challenges in classroom settings.
  • Assisted in de-escalating challenging behaviors using crisis prevention and positive behavior support techniques.
  • Provided one-on-one and group support to promote emotional regulation, social skills, and academic engagement.
  • Utilized evidence-based practices such as Social Stories™ and visual schedules to support students'' social-emotional growth and independence.

Alternative Ed/EBD Paraprofessional

New Beginnings Education Center
04.2024 - 08.2024
  • Supported students with emotional and behavioral challenges in classroom settings.
  • Collaborated with teachers to implement individualized education plans (IEPs).
  • Assisted in managing classroom behavior to create a positive learning environment.
  • Collaborate with multidisciplinary teams such as teachers and school applied behavior analysis specialist to review student progress and adjust supports.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Sales Associate

Abe's Tri County Restaurant Equipment & Repairs
08.2023 - 04.2024
  • Assisted customers in product selection and inquiries to enhance shopping experience.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Resolved customer complaints professionally, ensuring satisfaction and fostering loyalty.

Front Desk Night Auditor

Hilton Garden Inn Hotel
10.2022 - 08.2023
  • Provided exceptional service to guests seeking information about local attractions, dining options, and transportation services.
  • Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
  • Balanced hotel accounts and resolved discrepancies.
  • Managed front desk operations during night shifts, ensuring smooth guest check-in and check-out processes.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues to enhance satisfaction levels.
  • Collaborated with housekeeping staff to ensure timely room readiness and adherence to cleanliness standards.

Medical Assistant

Santiamo Joseph P MD
12.2019 - 10.2022
  • Administered patient assessments and recorded vital signs accurately.
  • Educated patients on treatment plans, medications, and wellness strategies effectively.
  • Collaborated with healthcare team to enhance patient care through effective communication.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Dental Assistant

Remedy Dentistry
01.2018 - 12.2019
  • Assisted in patient preparation and education for dental procedures.
  • Managed sterilization of instruments and maintained a clean clinical environment.
  • Supported dentists during procedures by providing necessary tools and materials.
  • Documented patient treatment plans and updated medical records accurately.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Sales/Customer Service Representative

Best Buy
02.2017 - 01.2018
  • Provided exceptional customer support via phone, chat, and in-store interactions to resolve inquiries efficiently.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Host

Red Robin
06.2016 - 02.2017
  • Greeted and seated guests while ensuring a welcoming environment.
  • Managed reservations and waitlists using restaurant management software.
  • Handled guest inquiries and complaints professionally, enhancing customer satisfaction.
  • Trained new hosts on best practices for guest interaction and service standards.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.


Education

Bachelor of Science -

S

Associate of Science - Nursing

College of Staten Island
Staten Island, NY
01-2028

Bachelor of Arts - Education

SUNY Empire State College
Saratoga Springs, NY
05-2024

Skills

  • Behavior management
  • Emotional support & de-escalation techniques
  • Relationship building
  • Team collaboration & communication
  • Individualized instruction & skill development
  • Active listening & empathetic communication
  • Reinforcing positive behavior reward systems

Timeline

Paraprofessional

Partin Settlement Elementary School
10.2024 - 11.2024

EBD Paraprofessional

Kissimmee Middle School
08.2024 - 10.2024

Alternative Ed/EBD Paraprofessional

New Beginnings Education Center
04.2024 - 08.2024

Sales Associate

Abe's Tri County Restaurant Equipment & Repairs
08.2023 - 04.2024

Front Desk Night Auditor

Hilton Garden Inn Hotel
10.2022 - 08.2023

Medical Assistant

Santiamo Joseph P MD
12.2019 - 10.2022

Dental Assistant

Remedy Dentistry
01.2018 - 12.2019

Sales/Customer Service Representative

Best Buy
02.2017 - 01.2018

Host

Red Robin
06.2016 - 02.2017

Bachelor of Science -

S

Associate of Science - Nursing

College of Staten Island

Bachelor of Arts - Education

SUNY Empire State College

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