Anthony Chiero
CRANSTON
Summary
Dynamic Customer Development Specialist with a proven track record at Gordon Food Service, consistently exceeding sales targets by over 20%. Skilled in cold calling and active listening, I excel at building rapport and creating customized sales plans that enhance customer retention and drive business growth.
Overview
15
15
years of professional experience
Work History
Customer Development Specialist
Gordon Food Service
12.2023 - Current
- Built new business customer base by prospecting and in-person cold calling
- Winner’s Circle 2024 for new business sales
- Managed a 6.5 million dollar route with B2B customers making weekly purchases
- Enhanced customer retention through continuous relationship building and personalized followups.
- Regularly exceeded my sales targets by 20% or more
- Continuously pursued new and old business to increase sales by actively listening to customers needs and creating customized sales plans to address their needs
Owner/Operator
Simmering Chef
05.2022 - 01.2024
- Increased customer satisfaction by providing high-quality services and timely communication.
- Created a personal chef business from the ground up
- Built the business website from scratch
- Studied sales books and marketing while creating my side business
Chef
Costantino's Ristorante and Bar
10.2010 - 12.2023
- Manager to as many as 50 employees including cooks and dishwashers during the summer months
- Responsible for ordering all food and paper products for a restaurant doing over four million in food sales
- Maintained food and labor costs to ensure profitability
- Developed recipes and menu specifications
- Optimized seasonal menus for speed, quality and maximum kitchen production
Education
Associate of Science - Culinary Arts
Johnson & Wales University
Providence, RI05-2023
Skills
- Cold calling, no hesitation to talk to anyone
- Active listening, very important to listen to our customers
- CRM software proficiency
- Building rapport quickly
- Time management, continuously maintaining my itinerary and calender
- Problem-solving abilities, years spent in a fast paced kitchen has taught me to find solutions and execute rapidly
- Reliability, always working to build trust and dependability
- Customer service, willing to do what is necessary to get the job done
Timeline
Customer Development Specialist
Gordon Food Service
12.2023 - Current
Owner/Operator
Simmering Chef
05.2022 - 01.2024
Chef
Costantino's Ristorante and Bar
10.2010 - 12.2023
Associate of Science - Culinary Arts
Johnson & Wales University
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