The art and study of Law
Computers and business
Anthony Chinedu Onyema
Royse City
Summary
Dedicated and results-oriented operations professional with an Associate Degree in Criminal Justice from Paris Junior College. Experienced in fulfillment operations,retail leadership, and team management. Strong understanding of Zipline fulfillment processes, operational workflows, inventory management, and customer service standards. Proven ability to lead teams, improve efficiency, maintain quality standards, and support high-performance operations in fast-paced environments. Certified in Microsoft Word and Microsoft Access, with advanced proficiency in Microsoft Excel.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Zipping Point Ranger
Zipline
DFW
04.2026 - Current
- Supported fulfillment operations and daily order execution.
- Maintained high levels of order accuracy and customer satisfaction.
- Assisted with inventory management and warehouse organization.
- Helped onboard and train new team members on operational procedures.
- Contributed to a safe, productive, and team-focused work environment.
- Ensuring zipping points are up and running and making zipline partners are satisfied
Team Lead – Fulfillment Operations
Zipline
DFW
12.2025 - 04.2026
- Lead daily fulfillment operations to ensure efficient and accurate order processing.
- Support team productivity while maintaining safety and quality standards.
- Train, coach, and mentor fulfillment operators to achieve operational goals.
- Monitor performance metrics and identify opportunities for process improvements.
- Collaborate with cross-functional teams to enhance customer satisfaction and operational success.
- Demonstrate strong knowledge of Zipline fulfillment systems, workflows, and operational procedures.
- Implemented process improvements that reduced delivery times and increased customer satisfaction.(Quicker pathways to the portals)
Retail Team Lead
Walmart
Royse City, TX
01.2025 - 01.2026
- Supervised daily retail operations and team performance.
- Provided leadership, coaching, and support to employees.
- Assisted with inventory control and customer service initiatives.
- Helped drive operational success through effective team management.
- Resolved customer concerns while maintaining a positive customer experience.
Education
Associate of Science - Criminal Justice
Paris Junior College
Paris, TX01.2026
Skills
- Advanced Microsoft Excel Proficiency
- Microsoft Word
- Microsoft Access
- Data Tracking and Reporting
- Inventory Management Systems
- Performance Metrics Analysis
Certification
- Microsoft Word Certification
- Microsoft Access Certification
Interests
Timeline
Zipping Point Ranger
Zipline
04.2026 - Current
Team Lead – Fulfillment Operations
Zipline
12.2025 - 04.2026
Retail Team Lead
Walmart
01.2025 - 01.2026
Associate of Science - Criminal Justice
Paris Junior College
Additional Information
- Strong leadership and team management experience
- Extensive knowledge of Zipline fulfillment operations and processes
- Experience improving workflow efficiency and operational performance
- Excellent communication and problem-solving skills
- Adaptable and effective in fast-paced environments
- Committed to safety, quality, and customer satisfaction