Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Maintenance Helper "A"
The Habitat Company
07.2023 - 12.2023
Performed minor electrical repairs and heating and ventilation systems maintenance.
Received and interpreted work orders to determine needed parts, equipment and services for maintenance and repair work.
Responded to emergency calls for maintenance and repairs to diagnose and troubleshoot issues.
Circulated throughout facility weekly to identify light bulbs in need of replacement.
Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
Operated variety of power tools and hand tools.
Loss Prevention Officer
Omni Hotels & Resorts
06.2022 - 12.2023
Completed incident reports and activity logs for accurate, current records.
Observed video surveillance systems for prompt emergency response.
Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Investigated and documented thefts and suspicious activity to improve issue prevention.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Utilized various hand and power tools to secure premises and increase protection.
Doorman
100 East Huron Condominium Association
08.2018 - 04.2023
Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
U.S. Army Staff Sergeant
Army Illinois National Guard
10.1997 - 09.2019
Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
Managed and maintained accountability for equipment valued at more than millions of dollars.
Maintained and logged invoices on all equipment ordered from thousands to millions of dollars.
Supervised a squad of six (6) soldiers
Maintained and repaired communication equipment such as; radios, telephones, and computers.
Oversaw all documentation and work done on equipment to verify that it is combat ready.
Traveled to various Forward Operating Bases (FOBs) to repair communication equipment in vehicles, constructed satellite dishes, and upgraded computer hardware with new software.
Security Supervisor
Peninsula Chicago Hotel
01.2012 - 07.2018
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted regular patrols of facility to detect and deter security threats.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Assistant Director of Safety and Security
Embassy Suites Downtown- Lakefront Complex
08.2001 - 01.2008
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Created the Embassy Suites Downtown-Lakefront Complex Security manual, which was used to orient all security officers; to include lost &found procedures, emergency exits, diagrams, critical pathways,and documentation of typical security scenarios and the procedures to follow.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Education
Building And Property Maintenance
SEIU Local 1 Training Center
Chicago, IL
05.2023
HVAC & Electrician Installation And Repair
West Chicago Professional Center
Chicago, IL
04.2019
Computer Networking And Telecommunications
Fort Gordon Academy
Augusta, GA
07.2010
Skills
HVAC System Maintenance
Repairing Wall Surfaces
General Plumbing
Facility Upkeep
Wiring and Fixture Repair
Maintenance and Repair
Preventative Maintenance
Verbal and Written Communication
Smoke Detector Testing
Debris and Trash Removal
Hand and Power Tool Operation
Maintenance Work Orders
Certification
Stationary Engineer Trade License
EPA 608 Universal Certification
EPA R-410A Certification
Pool & Spa Operator Certification
Timeline
Maintenance Helper "A"
The Habitat Company
07.2023 - 12.2023
Loss Prevention Officer
Omni Hotels & Resorts
06.2022 - 12.2023
Doorman
100 East Huron Condominium Association
08.2018 - 04.2023
Security Supervisor
Peninsula Chicago Hotel
01.2012 - 07.2018
Assistant Director of Safety and Security
Embassy Suites Downtown- Lakefront Complex
08.2001 - 01.2008
U.S. Army Staff Sergeant
Army Illinois National Guard
10.1997 - 09.2019
Building And Property Maintenance
SEIU Local 1 Training Center
HVAC & Electrician Installation And Repair
West Chicago Professional Center
Computer Networking And Telecommunications
Fort Gordon Academy
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