Anthony Christmas
Management
Rockford,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
General Manager
Little Caesars Pizza
Beloit, WI
08.2022 - 01.2023
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
Assist Department Manager
Rouses Supermarket
Baton Rouge, LA
12.2021 - 03.2022
- With to departments
- Produce and deli
- Order and selector
- Inventory
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Region Sales Manager
Bluegreen Vacations
Gonzales, LA
03.2020 - 12.2021
- I did payroll processing, hiring events
- Training events, quick books.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Field Manager
New Phone Wireless
Baton Rouge, LA
02.2018 - 03.2021
- Over 15 reps, overseer of multiple locations
- We sold tablets an phones
- Overseen inventory, payroll process, marketing events.
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Developed and implemented processes and strategies to achieve operational goals.
- Maintained technical knowledge of regulations, industry trends and applicable laws regarding human resources for operation.
- Tracked key performance indicators and enforced quality control measures.
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Collaborated with multiple departments to meet operational deadlines.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Machine Operator
Wheatland Tube
Rochelle, IL
01.2023 - Current
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Kept detailed production records and identified hold-ups.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Maintained equipment performance by lubricating and cleaning components.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Operated multiple machines simultaneously to meet production requirements.
- Replenished materials and supplies as needed to maintain production.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
- Monitored machine settings and adjusted to correct malfunctions or errors.
- Supervised and adjusted machinery when necessary, reducing downtime.
- Trained new employees on proper multi-machine operation.
- Used work instructions and measuring tools to check specifications of finished items.
- Set machine stops and guides to proper alignment and adjusted when needed to maintain consistent production time and quality.
- Modified machine settings to accommodate different materials.
Supervisors
L&R Security Services
Baton Rouge, LA
03.2021 - Current
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Assembly line
Savard Labor & Marine Staffing
Baton Rouge, LA
03.2019 - 08.2022
- Forklift
- Quality control
- Machine operator
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Streamlined production process to maximize safety and productivity.
- Followed protocols to enhance protection and maintain safe work environment.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Monitored production to determine adherence to schedule and minimize delays.
- Conducted quality assurance inspections on finished components and identified issues.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Operated various machines used in production processes.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Utilized safety devices and procedures to protect personnel and equipment.
- Completed daily inspection of machines and equipment.
- Managed inventory of parts and components.
- Adjusted equipment to meet different productivity levels.
- Collaborated with engineering teams to improve production efficiency.
- Developed and implemented process improvement strategies.
- Continuously checked products for quality assurance according to strict guidelines.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
General Manager
Smoothie King
Baton Rouge, LA
03.2022 - 07.2022
- Staffing
- Payroll
- Inventory
- CSR
- Training
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Scheduling Regional Sales Manager
Bluegreen Vacations
Gonzales, LA
03.2020 - 12.2021
Owner/Manager
AMC Mobile Mechanic
Baton Rouge, LA
01.2015 - 06.2021
- Of an mobile mechanic service
- Pulled parts inventory, label parts forklift operator Crane operator over head
- Sourced vendors and negotiated fair contracts for supplies.
- Maintained high standards of quality through continuous reviews of products and service.
- Drove business development and customer acquisition by devising targeted marketing and promotions plans.
- Improved profitability by streamlining costs and optimizing prices.
- Hired, trained and motivated staff to achieve business objectives and exceed expectations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and developed team members to build human capital.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Supervisor
Popeye's Restaurants
Port Allen, LA
03.2018 - 02.2019
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor/Manager
Coastal Security Services Inc
Baton Rouge, LA
01.2016 - 04.2018
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
Associate - Business
Southern University and A & M College
Baton Rouge, LA 01.2013 - 7 2015
Skills
Supervisory SkillsDirecting Others — FamiliarOctober 2019Motivating others through feedback to identify improvements or corrective actionsFull results: FamiliarSupervisory Skills: Interpersonal Skills — FamiliarMaintaining productive team relationships by identifying conflict and settling disputesIndeed Assessments provides skills tests that are not indicative of a license or certification, or continuedDevelopment in any professional field
Performance improvement
Performance improvement
Recruitment
Operations management
Staff training/development
Budget development
Effective leader
Deadline-oriented
Verbal and written communication
Employee scheduling
Relationship building
Food preparation and safety
Coaching and mentoring
Consistently meet goals
Sales expertise
Budgeting
Timeline
Lead Machine Operator
Wheatland Tube
01.2023 - Current
General Manager
Little Caesars Pizza
08.2022 - 01.2023
General Manager
Smoothie King
03.2022 - 07.2022
Assist Department Manager
Rouses Supermarket
12.2021 - 03.2022
Supervisors
L&R Security Services
03.2021 - Current
Region Sales Manager
Bluegreen Vacations
03.2020 - 12.2021
Scheduling Regional Sales Manager
Bluegreen Vacations
03.2020 - 12.2021
Assembly line
Savard Labor & Marine Staffing
03.2019 - 08.2022
Supervisor
Popeye's Restaurants
03.2018 - 02.2019
Field Manager
New Phone Wireless
02.2018 - 03.2021
Supervisor/Manager
Coastal Security Services Inc
01.2016 - 04.2018
Owner/Manager
AMC Mobile Mechanic
01.2015 - 06.2021
Associate - Business
Southern University and A & M College
01.2013 - 7 2015