Anthony Clarke
Help Desk Technician
Hutchinson,MN
Summary
I've traveled quite a bt since i was 17 grew up in foster homes so have always moved around alot. AM very open to learning to new jobs and experiences. Am very used to long periods of Physical Labor and have the drive and motivation to succeed given the chance
Overview
8
8
years of professional experience
Work History
Help Desk Technician
Sales Data INC
11.2023 - Current
- Assisted with the implementation of new technology solutions, contributing to successful organizational growth.
- Installed, configured and maintained computer systems and network connections.
- Monitored systems in operation and quickly troubleshot errors.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Configured hardware, devices, and software to set up work stations for employees.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
Braider
Danfoss Power Solutions
10.2022 - 10.2023
Downstream Technician
Advanced Drainage Systems
08.2019 - 07.2022
- Embraced culture of safety and communicated about unsafe conditions, acts or injuries.
- Provided valuable input during process improvement initiatives, offering insightful recommendations based on hands-on experience within the role.
- Followed standard operating procedures for inspections and tests.
- Safeguarded employee safety by enforcing workplace protocols, leading safety training sessions, and promoting a safety-conscious culture.
- Supported departmental objectives by willingly taking on additional responsibilities when needed, demonstrating adaptability and commitment to company success.
- Reduced downtime by swiftly identifying and resolving technical problems during the manufacturing process.
- Recorded inspection and test results on data sheets.
- Tracked quantity of units produced from production line.
Tree Trimmer
Get A Switch
01.2016 - 07.2019
- Mitigated risks associated with hazardous trees near power lines through close collaboration with utility companies during removal operations.
- Supported installation of cabling and bracing to support trees and minimize risks.
- Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maximized equipment lifespan by diligently cleaning tools after each use, reducing repair costs over time.
- Operated shredding and chipping equipment and fed limbs and brush into machines.
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
- Collaborated with team members to ensure optimal results while working on large-scale projects.
- Chopped and trimmed trees and operated chipping equipment for limbs.
- Performed routine cleaning and repairs, increasing longevity of tools and equipment.
Education
High School Diploma -
Jefferson City High School
Jefferson City, MO 05.2001 -
Skills
Employee Computer Support
Requirements Definition
Excellent Communication
Kayako Support Ticketing System
Interpersonal Skills
Task Prioritization
Tracking and Documentation
Team Collaboration
Goal Setting
Continuous Improvement
Complaint resolution
Effective Communication
Analytical and Methodical
Decision-Making
Analytical Thinking
User Training
Highly Professional
Time management abilities
Timeline
Help Desk Technician
Sales Data INC
11.2023 - Current
Braider
Danfoss Power Solutions
10.2022 - 10.2023
Downstream Technician
Advanced Drainage Systems
08.2019 - 07.2022
Tree Trimmer
Get A Switch
01.2016 - 07.2019
High School Diploma -
Jefferson City High School
05.2001 -