Anthony Clifton
Newport,OR
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
24
24
years of professional experience
Work History
General Manager
Carpet One Floor & Home®
06.2009 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
Lead Sales Supervisor
Corvallis Color Tile
01.2006 - 03.2009
- Managed a team of sales associates, providing ongoing support and guidance for their professional growth.
- Continuously refined our value proposition by staying informed about competitor offerings and adjusting messaging accordingly.
- Assisted in forecasting sales projections based on historical data analysis, helping inform future strategic decisions related to inventory management and staffing needs.
- Devised creative solutions for overcoming obstacles encountered during the sales process in order to close deals successfully.
- Attended industry conferences to network with potential clients and stay informed about relevant market trends.
- Analyzed sales data to identify trends and opportunities for growth within the market segment.
- Collaborated with other departments to develop strategies for cross-selling products and services.
FAA Flight Dispatcher
Evergreen Aviation
04.2003 - 04.2004
- Optimized fuel consumption by calculating precise fuel requirements based on aircraft weight, route distance, and prevailing weather conditions.
- Planned flight plan, routes, alternate airport, weight and balance, MEL, airport status, and weather forecasting
- Joint flight authorization with Captain of aircraft to approve legal flight
- Monitored flight progress closely using advanced software systems for real-time adjustments based on changing conditions or unforeseen events.
- Facilitated smooth international flights by securing necessary permits and coordinating with foreign aviation authorities.
- Ensured seamless coordination between airline departments during irregular operations such as diversions or cancellations due to unforeseen circumstances.
- Promoted a culture of continuous improvement by participating in regular training sessions and staying current on industry best practices.
- Improved operational efficiency by maintaining accurate records of flight plans, crew schedules, and aircraft maintenance logs.
- Streamlined communication between pilots and ground crew, ensuring efficient pre-flight preparations and timely departures.
Crew Ops Manager
Great Lakes Airlines
01.2000 - 03.2004
- Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
- Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
- Increased customer satisfaction by implementing service improvements based on feedback analysis.
- Ensured regulatory compliance by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures.
- Boosted operational efficiency by implementing cost-effective strategies and streamlining processes.
Education
Specific Classes For Family Business - Business Administration
Linn-Benton Community College
Albany, ORPART 121 FAA Flight Dispatch License - Aviation
AFDTC
Hurst, TX03.2001
High School Diploma -
Philomath High School
Philomath, OR06.1995
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Team Leadership
- Staff Management
- Customer Relations
- Training and Development
- Schedule Management
- Vendor relationships
Timeline
General Manager
Carpet One Floor & Home®
06.2009 - 04.2024
Lead Sales Supervisor
Corvallis Color Tile
01.2006 - 03.2009
FAA Flight Dispatcher
Evergreen Aviation
04.2003 - 04.2004
Crew Ops Manager
Great Lakes Airlines
01.2000 - 03.2004
Specific Classes For Family Business - Business Administration
Linn-Benton Community College
PART 121 FAA Flight Dispatch License - Aviation
AFDTC
High School Diploma -
Philomath High School
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