Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anthony Consola

Buffalo

Summary

Dynamic retail sales associate with a proven track record at HomeGoods, excelling in customer service and point-of-sale operations. Adept at conflict resolution and enhancing customer satisfaction, I effectively promoted special offers, driving increased sales. Committed to teamwork and attention to detail, I consistently contributed to a positive shopping experience.

Overview

8
8
years of professional experience

Work History

Volunteer

Bank On Buffalo
Buffalo
09.2023 - Current

Volunteer at Bank On Buffalo, for Paper Shredding event(s) at East Amherst Community Office and Fall Fest at Clarence Center Community Office.

Helped with prep, set up, manned reception desk

Retail Sales Associate

HomeGoods, TJX Companies
Buffalo
12.2020 - Current
  • Operated point-of-sale systems accurately to ensure efficient payment processing.
  • Tracked inventory levels and proactively restocked items to maintain optimal availability.
  • Followed company policies and procedures to support organizational goals and uphold safety standards.
  • Resolved conflicts using strong problem-solving and interpersonal skills while maintaining composure.
  • Maintained comprehensive knowledge of store merchandise, current sales, and promotions.
  • Suggested additional items based on customer interests to maximize sales opportunities.
  • Promoted special offers and discounts effectively to drive increased purchases.
  • Addressed customer complaints professionally, enhancing satisfaction and retention rates.

Meal Server

Heathwood Assisted Living and Memory Care
Williamsville
07.2017 - 12.2020
  • Promptly served food and drinks to guests in a timely manner.
  • Greeted customers and provided friendly, courteous service.
  • Cleaned tables and chairs to prepare dining area for next customers.

Education

High School Diploma -

Williamsville East High School
Williamsville, NY
06-2021

General Studies

SUNY Erie-North Campus
Williamsville, NY

Skills

  • Customer service
  • Point-of-sale operation
  • Conflict resolution
  • Team collaboration
  • Time management
  • Effective communication
  • Customer relationship management
  • Attention to detail
  • Problem solving

References

References available upon request.

Timeline

Volunteer

Bank On Buffalo
09.2023 - Current

Retail Sales Associate

HomeGoods, TJX Companies
12.2020 - Current

Meal Server

Heathwood Assisted Living and Memory Care
07.2017 - 12.2020

High School Diploma -

Williamsville East High School

General Studies

SUNY Erie-North Campus