Anthony Cora
Riverview
Summary
Results-driven customer service professional with 10 years of experience in delivering accurate and compliant services. Expertise in problem-solving and enhancing service delivery within fast-paced environments. Strong collaborator with a commitment to continuous learning and high organizational standards.
Overview
11
11
years of professional experience
Work History
Auto Service Technician
Goodyear Commercial and Service Centers
Tampa
01.2024 - Current
- Professionally inspect, diagnose and repair tire and conduct automotive services, while delivering an excellent guest experience.
- Display a commitment to learn new technologies within the rapid changing automotive industry.
- Document all work performed on the repair order.
- Report any safety issues immediately to management.
- Promote teamwork to deliver on time and accurate guest care during all operating hours.
- Maintain strict adherence to company policy on vehicle care and operation.
Marshall
Kroger Delivery
Tampa
09.2023 - 01.2024
- Loaded up company vehicles with groceries for delivery.
- Assured that vehicles were at the right temperature for groceries.
- Delivered for routes when needed.
Rural Carrier
United States Postal Service
Riverview
09.2021 - 09.2023
- Scanned the barcode for each individual piece of mail and package that are being sent to a specific destination.
- Followed all the regulations and procedures of the USPS.
- Sorted and distributed the mail in the assigned area, as well as delivered mail to and from the Post Office on a daily basis.
- Ensured that all mail sent to a specific destination is put into the correct box properly, according to location and zip code.
- Maintained designated vehicle and work area, and made sure that there were functioning brakes, lights and other safety equipment before ever leaving on deliveries/pick-ups.
Foreman Assistant
Core Roofing
Tampa
06.2021 - 09.2021
- Provided support to skilled roofers during the installation or repair of roofing materials.
- Assisted with unloading materials.
- Cleaned off the roof.
- Applied roofing material.
- Exercised proper fall protection when needed.
Stower
Amazon
Ruskin
07.2020 - 06.2021
- Evaluated each product for damage and confirmed accurate shelf placements to maintain inventory integrity.
- Restocked merchandise on shelves and maintained inventory organization while providing exceptional customer support.
- Scanned products with portable scanner and organized them in bar-coded shelf positions to facilitate customer ordering.
- Facilitated inter-departmental communication in order to successfully deliver and optimize customer support and happiness.
Trainer & Cashier
McDonald's
Brandon
01.2020 - 07.2020
- Cleaned the restaurant after closing hours.
- Maintained knowledge of all safety and compliance information.
- Followed procedures to ensure the safety of the restaurant and its customers.
- Trained, motivated, and worked with employees to achieve their full potential with the business.
- Greeted guests and ensured a positive experience for customers.
- Worked quickly while remaining efficient and accurate.
Trainer & Cashier
Dunkin Donuts
Riverview
03.2019 - 06.2019
- Greeted customers.
- Handled cash and card transactions.
- Brewed and assembled beverages.
- Assisted in preparing baked goods.
- Cleaned workstation.
- Maintained a neat and organized front-of-house area.
- Trained, motivated, and worked with employees to achieve their full potential with the business.
- Greeted guests and ensured a positive experience for customers.
- Worked quickly while remaining efficient and accurate.
Cashier
Target
Brandon
02.2018 - 06.2019
- Greeted customers.
- Rang up purchases.
- Handled returns and refunds.
- Answered questions about products, services, and merchandise.
Host
Hillsborough County Schools
Riverview
01.2017 - 02.2018
- Managed classes of 16 students.
- Taught curriculums and came up with new and fun activities to do with the children.
- Read books and had outside time.
Production and Fulfillment
Honey Baked Ham
Brandon
10.2016 - 01.2017
- Greeted customers and serviced them.
- Managed and restocked inventory.
- Prepared hams and turkeys.
- Prepared sides and sandwiches for customers.
Instructor
Vertical Ventures
Brandon
06.2015 - 10.2016
- Ensured climbing safety standards and equipment integrity, fostering a secure environment for all participants.
- Prepared climbing equipment for each session, facilitating smooth and efficient operations.
- Connected with members to cultivate community and enhance climbing culture.
Education
High School Diploma -
Riverview High School
Riverview05-2019
Some College (No Degree) -
Hillsborough Community College
Ruskin, FLSkills
- Tire inspection expertise
- Safety compliance standards
- Inventory management
- Critical thinking
- Problem solving
- Mathematics proficiency
- Attention to detail
- Food safety compliance
- Reliability
- Adaptability to change
- Team collaboration
- Effective communication
- Integrity and ethics
- Organizational skills
- Customer service
Sports Injury 2019
I tore my ACL in June 2019 while playing basketball and I had reconstructive surgery which had me out of work and out of the EMS Certification Program.
Timeline
Auto Service Technician
Goodyear Commercial and Service Centers
01.2024 - Current
Marshall
Kroger Delivery
09.2023 - 01.2024
Rural Carrier
United States Postal Service
09.2021 - 09.2023
Foreman Assistant
Core Roofing
06.2021 - 09.2021
Stower
Amazon
07.2020 - 06.2021
Trainer & Cashier
McDonald's
01.2020 - 07.2020
Trainer & Cashier
Dunkin Donuts
03.2019 - 06.2019
Cashier
Target
02.2018 - 06.2019
Host
Hillsborough County Schools
01.2017 - 02.2018
Production and Fulfillment
Honey Baked Ham
10.2016 - 01.2017
Instructor
Vertical Ventures
06.2015 - 10.2016
High School Diploma -
Riverview High School
Some College (No Degree) -
Hillsborough Community College