Anthony Couillard
Rutland,VT
Summary
Detail-oriented professional with strong customer service and safety management skills. Experienced in training staff and overseeing project compliance.
Overview
13
13
years of professional experience
Work History
Spray foamer and laborer
Solsa Building and energy solutions
Rutland, Vermont
09.2022 - 03.2023
- Worked with team members to ensure efficient workflow throughout the day.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- I would drive the trucks and trailers to sites.
- Set up plastic and protection, ensuring that nothing that wasn't supposed to be sprayed got overspray on it.
- i would double check to ensure that everything was installed correctly and to the correct thickness or level
Operations manager
Quality inn
Colchester, Vermont
04.2018 - 03.2023
- Supervised daily operations to ensure smooth hotel functionality
- Making sure that all new hires know what they are doing. Along with training every new staff member who joined the team.
- Delegated work to staff, setting priorities and goals.
- Oversaw inventory management for supplies and equipment used in operations.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintaining the rooms, along with doing any repairs that may have needed to be done.
- Managing the front desk and filling in any time someone called out or we were short-staffed.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Maintained the parking lot. I took care of any and all potholes, along with repairing the sidewalks and gaps in curbing.
- Checked on the housekeeping, ensuring that the rooms were up to standards. I also filled in and helped clean the rooms when we were short-staffed.
Lanscaper
Corcoran Landscaping
Essex Junction, Vermont
01.2016 - 08.2018
- Operated landscaping equipment to maintain residential and commercial properties.
- Selected appropriate plants, materials, and supplies for various landscaping tasks.
- Cut and trimmed lawns using power mowers and edgers.
- Cleaned up debris after completing jobsite tasks.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- I took care of all snow removal from commercial properties. Oftentimes, staying at the property from 5 a.m. until 10 p.m. to ensure safety for workers and residents.
Professional Car Detailer & Sales
Freedom Nissan
South Burlington, Vermont
12.2014 - 08.2015
- Pulling cars from the lot and ensuring that they are cleaned up to high standards before customers see them.
- Doing a full detail on any cars that were sold, making sure they were spotless.
- Introducing myself to customers and getting them to come back to my desk, where we would go over all their wants and needs in a vehicle.
- Leading customers with questions to get them to tell me personal financial info to better understand what they can afford
- Filling out paper and entering customers' info into the computer, creating a customer profile.
- Taking customers out on test drives.
- Picking up and delivering new cars to the lot or to the customer's house.
Foreman
Specialty Coatings and insulation llc
South Burlington, Vermont
05.2010 - 12.2014
- I was in charge of overseeing the projects.
- Training all new employees out of state.
- Coordinated on-site teams to ensure task completion and safety adherence.
- Going to safety meetings and project meetings while out of town and reporting back to my project manager.
- Customer relations, i would constantly be involved with the customer to make sure that they were satisfied with what was being done along with anything that they may want changed or added
Education
High School Diploma -
Essex High School
Essex Junction, VT06-2009
Skills
- Customer relationship management
- Customer service
- Problem solving
- Safety management
- Training and development
- Attention to detail
- Project oversight
- Lawn and grounds maintenance
- Maintenance and repair
- Hand and power tools
Timeline
Spray foamer and laborer
Solsa Building and energy solutions
09.2022 - 03.2023
Operations manager
Quality inn
04.2018 - 03.2023
Lanscaper
Corcoran Landscaping
01.2016 - 08.2018
Professional Car Detailer & Sales
Freedom Nissan
12.2014 - 08.2015
Foreman
Specialty Coatings and insulation llc
05.2010 - 12.2014
High School Diploma -
Essex High School