Anthony Covington
Gastonia,NC
Summary
Director Customer Logistics offering strengths in freight cost reporting and operational management. Identified new solutions that reduce cost and improve efficiency. Fosters continuous improvement environment across warehousing, logistics, transportation and customer service operations. Built productive relationships to achieve business objectives. Enthusiastic Logistics Manager offering 5 years of experience in overseeing proper product rotations and ensuring compliance with government regulations. Polished and educated with training in accounting. Meticulous record-keeper. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Logistics Manager
Ryder Logistics
Charlotte, NC
08.2021 - Current
- Worked collaboratively with customers and staff at various levels.
- Created and enforced policies and procedures for entire logistics team.
- Reconciled shipment data between multiple systems to maintain alignment.
- Maintained high standards of internal and external customer service.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Managed high-performing team of [Number] workers to enhance quality and safety of internal freight systems.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Analyzed data from process control systems to identify trends in product quality.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Managed a team of auditors to ensure timely completion of projects.
Supervisor
Ryder Logistics
Columbia, SC
08.2019 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coached staff members to develop long-term career goals.
- Maintained positive working relationship with fellow staff and management.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
WMS Coordinator
Ryder Logistics
Kings Mountain, NC
08.2016 - Current
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Delegated work to staff, setting priorities and goals.
Material Handler
Ryder Logistics
Kings Mountain, NC
08.2015 - Current
- Utilized forklift to move inventory items.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Organized warehouse inventory according to warehouse plan.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Managed warehouse receiving, storing and shipping.
- Palletized boxes to increase movement and shipment efficiency.
- Unloaded cargo from trucks with mechanized equipment.
Home Care Provider
Rescare Homecare
Kings Mountain, NC
07.2019 - 07.2022
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO05.2024
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO04.2018
High School Diploma -
Kings Mountain High School
Kings Mountain, NC06.2011
Skills
- Skilled in [Software]
- Profit and Loss Management
- Customs Compliance
- Transportation Management Systems
- Budget Preparation and Management
- Fleet Dispatch
- Logistics Planning
- Decision Making
- Improvements Recommendations
- Service Provider Communication
- Inventory Management
- Receiving Oversight
- Materials Monitoring
- Regulations Compliance
- Worker Supervision
- Corporate Logistics
- Schedule Management
- Work Planning and Prioritization
- Emergency Operating Procedures
- Recruiting and Interviewing
- Logistics Database Management
- Logistics Processes Planning
- Logistics and Supply Chain Software
- Shipment Tracking
- Logistics Integrations
- Time Management
- Verbal and Written Communication
- Onboarding and Training
- Relationship Building
- Complex Problem Solving
- Logistics Analysis
- Service Improvement Analysis
- Warehouse Safety
- Equipment Inspections
- CPR Certified
- Full Safety Compliance
- Accident Site Management
- Teamwork and Collaboration
- Safety Procedures
- First Aid and CPR
- Critical Thinking
- Equipment Inspection
- Sound Judgment
- Program Management
- Issue Resolution
- Work Prioritization
- Continuous Improvement
- Delegating Work
- Handling Escalations
- Team Building and Leadership
- Problem-Solving
- Leading Team Meetings
- Performance Evaluations
- Talent Development
- Workflow Management
- Conflict Resolution Techniques
- Positive and Constructive Feedback
- Employee Development
- Team Leadership
- Performance Tracking and Evaluation
- Problem Resolution
- Recruitment and Hiring
- OSHA Compliance
- Audit Coordination
- Employee Supervision
- Quality Management
- Training and mentorship
- Visual Inspection
- Incident Reporting
- Incident Investigation
- Lockout and tagout procedures
- Company Policy Compliance
Timeline
Logistics Manager
Ryder Logistics
08.2021 - Current
Supervisor
Ryder Logistics
08.2019 - Current
Home Care Provider
Rescare Homecare
07.2019 - 07.2022
WMS Coordinator
Ryder Logistics
08.2016 - Current
Material Handler
Ryder Logistics
08.2015 - Current
Bachelor of Science - Business Administration
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
High School Diploma -
Kings Mountain High School