Anthony Cowan
Aurora,CO
Summary
At Wayfair, I spearheaded warehouse operations, significantly enhancing efficiency and safety standards. My leadership not only fostered a team-oriented environment but also streamlined inventory management, a testament to my problem-solving abilities and commitment to excellence. This approach resulted in marked improvements in customer satisfaction and operational productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse/Operations Supervisor
Wayfair
09.2020 - Current
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Coordinated emergency response drills regularly ensuring preparedness in case of incidents or accidents at the workplace.
- Enhanced warehouse efficiency by streamlining processes and implementing new inventory management systems.
- Monitored inventory levels closely, making proactive adjustments to prevent stockouts or overstock situations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Lead Forklift Operator
Wayfair
09.2020 - Current
- Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
- Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
- Improved warehouse efficiency by maintaining accurate inventory records and ensuring proper placement of products.
- Enhanced workplace safety by conducting regular equipment inspections and addressing potential hazards in a timely manner.
- Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
- Conducted regular safety meetings with fellow operators, reinforcing the importance of following best practices while using heavy machinery.
- Monitored operator performance through periodic evaluations, identifying areas for improvement or further training opportunities.
Safety Supervisor
Wayfair
09.2020 - Current
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Kept main work areas free of debris and obstacles that could cause falls and mishaps.
- Completed workplace safety and hazard inspections.
- Instructed employees on OSHA standards.
- Led employee training on safe usage of equipment.
- Maintained up-to-date knowledge on industry best practices and regulatory changes, adjusting company policies as needed to ensure compliance.
- Inspected work practices and procedures for compliance with company and federal regulations.
- Shared health and safety tips with staff effectively lowering ENR score by [Number] points.
Education
High School Diploma -
Harrison High School
Colorado Springs, CO05.2000
Skills
- Warehouse Safety
- Order Picking
- Shipping and receiving
- Load Planning
- Problem-Solving
- Customer care
- Warehouse Operations
- Team Building and Leadership
- Inventory and Stocking
- Employee Safety
- Safety standards
- Billing and Invoicing
- Forklift Operations
- Quality Management
- Inventory Management
- Employee Scheduling
Certification
- Six Sigma Certification
- Forklift Certification
- First Aid, CPR, and AED Certification - American Red Cross.
Timeline
Warehouse/Operations Supervisor
Wayfair
09.2020 - Current
Lead Forklift Operator
Wayfair
09.2020 - Current
Safety Supervisor
Wayfair
09.2020 - Current
High School Diploma -
Harrison High School