Anthony Cox

Start up company in the waste management industry.

Pitch It & Forget It is a waste management company that provides commercial building clean outs, condominiums, apartment buildings and residential housing. Services consisted of cleaning out entire commercial buildings of unwanted contents (junk) and recycling or donating suitable unwanted items. Provide service for homeowners who are downsizing or just want to declutter their home. Projects vary vastly in size.

Responsibilities included handling all financial and legal compliance for the company as well as managing marketing and sales, budgeting, quoting, staffing, coordinating field crews, and maintaining customer relationships with building owners, property managers and homeowners.

• Responsible for long-term planning, staff hiring and training, and procedure development as part of business operations.
• Provided elite customer service by resolving escalated problems and responding to shifting priorities.
• Promoted business via social media to generate leads and maximize brand identity.
• Devised processes to boost long-term business success and increase profit levels.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Increased sales 20% annually.

Started a small commercial cleaning company specializing in maintaining medium sized medical facilities as well as a wide variety of other buildings.

Establish relationships with commercial property management companies, building owners and office managers to obtain nightly cleaning contracts.

Employed approximately sixty people with billings just under two million dollars. Sold the business in 2015.

• Devised processes to boost long-term business success and increase profit levels.
• Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
• Frequently studied market to keep abreast of new industry trends.
• Monitored over sixty employees' day-to-day activities and made plans to rectify issues.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained new employees on proper protocols and customer service standards.