Anthony Craft
Cincinnati
Summary
Dynamic Sport Manager with a proven track record at Boot Camp Athletics and LA fitness, excelling in client satisfaction and revenue growth. Skilled in contract negotiations and cross-team coordination, I successfully increased account retention and fostered a culture of teamwork and integrity, driving significant improvements in athlete performance, community engagement an fostering partnerships to drive organizational success.
Overview
15
15
years of professional experience
Work History
Sport Manager
Boot Camp Athletics
06.2020 - Current
- Managed a portfolio of over 50 clients, maintaining a 95% satisfaction rate
- Exceeded sales goals by 20% in the last fiscal year, contributing significantly to team’s overall success
- Coordinated with internal teams to quickly resolve account issues, decreasing client complaints by 30%
- Led team of coaches, fostering collaboration and professional development initiatives.
- Collaborated with coaching staff to recruit top talent, contributing to successful seasons.
- Maximized athlete performance through careful monitoring of nutrition plans in collaboration with dietary professionals.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
Assistant Manager
LA Fitness
05.2021 - 09.2022
- Mentored junior staff in customer service best practices, fostering a culture of excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
Interactive Technology College
Recuriter
03.2015 - 07.2017
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- First point of contact for potential new students
- Managed on site recruitment events to foster a safe and comfortable environment
- Maintained performance initiatives have increased student enrollment by 20% each month
- Assisted with the student counseling and student assessment of needs
- Advised on financial options for students seeking financial aid
Assistant Athletic Director
Clark Montessori High School
09.2011 - 06.2013
- Maintained and strengthened relationships with over 30 clients, increasing account retention by 15%
- Exceeded sales goals by 10% each quarter
- Coordinated with product and marketing teams to launch five products, leading to a 20% sales gain
- Coordinated scheduling for all athletic events, ensuring compliance with league regulations.
- Mentored coaching staff to enhance team performance and athlete development.
- Collaborated with academic staff to promote student-athlete eligibility and success.
- Monitored academic progress of student-athletes by working closely with academic advisors to ensure eligibility requirements were met consistently.
- Organized fundraising events to support athletic department initiatives and increase community engagement.
- Created a positive culture within the athletic department by fostering an environment that valued teamwork, accountability, integrity, sportsmanship, and respect among all stakeholders.
Education
Master of Arts - Sport Management
University of Cincinnti
Cincinnati, OH06-2014
Associate of Arts - Finance
Cincinnati State Technical And Community College
Cincinnati, OH06-2011
Skills
- Contract negotiations
- Cross-team coordination
- Customer relationship management
- Financial forecasting and analysis
- Revenue and profit growth
- Talent management
- Financial reporting
- Strategic planning
- Team building
- Facility management
- Event management
- Recruitment strategies
Timeline
Assistant Manager
LA Fitness
05.2021 - 09.2022
Sport Manager
Boot Camp Athletics
06.2020 - Current
Interactive Technology College
Recuriter
03.2015 - 07.2017
Assistant Athletic Director
Clark Montessori High School
09.2011 - 06.2013
Master of Arts - Sport Management
University of Cincinnti
Associate of Arts - Finance
Cincinnati State Technical And Community College