Anthony Cruz
Chino Valley,AZ
Summary
Multifaceted & performance-oriented Healthcare Administrator with years of management experience seeking to apply my education and experience within a competitive organization. Experienced in strategic process improvement tools to include but not limited to DMAIC, TQM, & SIPOC. Comprehensive rapport knowledge based upon experience in both management & direct care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Manager
Catholic Charities
Prescott, AZ
10.2021 - 12.2023
- Developing and implementing strategies, policies, and programs to address the needs of stakeholders
- Supervising and providing guidance to a team of staff members and volunteers involved in delivering homeless services
- Collaborating with community organizations, government agencies, and service providers to coordinate resources and ensure effective service delivery
- Overseeing the assessment, intake, and ongoing support for homeless individuals and families, including connecting them with appropriate services and resources
- Managing program budgets, securing funding through grants, and ensuring compliance with funding requirements
- Collecting and analyzing data on program outcomes, preparing reports, and maintaining accurate records to measure the effectiveness of services
- Representing the organization in community meetings, advocating for homeless individuals' needs, and fostering partnerships to address homelessness
- Conducting regular evaluations of program effectiveness, identifying areas for improvement, and implementing necessary changes.
Regional Program Manager
Nazcare Oversight of Northern Arizona
01.2015 - 12.2016
- Conducted regular meetings with stakeholders to review performance against objectives.
- Collaborated with other departments within the organization on cross-functional projects related to regional programming efforts.
- Maintained accurate records pertaining to all aspects of each individual program within the region.
- Developed and implemented regional program strategies to increase efficiency and effectiveness.
Peer Support Specialist
Northern arizona veteran health care system
01.2014 - 12.2015
- Actively listened and responded empathetically when interacting with clients.
- Educated clients on available community resources that could enhance their quality of life.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Maintained accurate records of client progress through use of electronic medical record system.
Case Manager
U.S. VETS
01.2013 - 12.2014
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Participated in professional development activities related to case management best practices.
Behavior Health Worker
Turning point youth crisis center
01.2012 - 12.2013
- Monitored progress of clients by tracking their goals and objectives for each session.
- Assisted in the development of educational materials used in therapeutic groups or individual sessions with clients.
- Provided psychoeducation regarding diagnosis and medications prescribed by psychiatrists.
- Collaborated with community resources such as schools, hospitals, clinics. to ensure access to needed services for clients.
Behavior Health Technician
mingus mountain academy
01.2011 - 12.2012
- Documented behavioral incidents to keep accurate records.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Completed daily client rounds and tracked client movements.
- Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
Defense Contractor
United States marine corps.
01.2008 - 12.2011
- Ensured adherence to safety guidelines when working on military sites related to contracted work.
- Developed and implemented quality assurance procedures for defense contractor projects.
- Created and maintained databases of defense contract information.
- Researched best practices for successful completion of defense contractor projects.
Education
Bachelor of Science - Healthcare Administration
GRAND CANYON UNIVERSITY
Phoenix, AZ09.2021
Associate of Science - Nursing
YAVAPAI COLLEGE
Prescott, AZ12.2018
Skills
- Quality Control
- Revenue Growth
- Data Analysis
- Personnel Management
- Business Development
- Regulatory Compliance
- Project Management
- Operations Management
- Program performance analysis
- Talent Recruitment
- Relationship Building
- Proficient in Excel, Word, EHR, Power BI, PowerPoint, Tableau, ADP, Gusto, Homebase
- Decision-Making
- Cross-functional team leadership
Certification
Professional In Human Resources
Behavioral Health Technician
VA Certified Peer Support Specialist
First Aid, CPR, AED Instructor (Valid until 2025)
CPR, AED, First aid Adult, Child, Infant certified (2025)
Nursing assistance certification
Finger Print Clearance
Affiliations
I like to spend my off time tinkering and building things. Whether it be printing things with my 3d printer, or wood working, I believe that if you set your mind to something, you can accomplish anything.
Timeline
Program Manager
Catholic Charities
10.2021 - 12.2023
Regional Program Manager
Nazcare Oversight of Northern Arizona
01.2015 - 12.2016
Peer Support Specialist
Northern arizona veteran health care system
01.2014 - 12.2015
Case Manager
U.S. VETS
01.2013 - 12.2014
Behavior Health Worker
Turning point youth crisis center
01.2012 - 12.2013
Behavior Health Technician
mingus mountain academy
01.2011 - 12.2012
Defense Contractor
United States marine corps.
01.2008 - 12.2011
Bachelor of Science - Healthcare Administration
GRAND CANYON UNIVERSITY
Associate of Science - Nursing
YAVAPAI COLLEGE