Anthony Cruz

UPMC Western Maryland (Feb, 20 - May, 18)

• Enhanced patient care by efficiently managing multiple cases in high-stress environments, while improving patient outcomes by monitoring vital signs and adjusting treatment plans accordingly.
• Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
• Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Educated patients and answered questions about health condition, prognosis, and treatment.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
• Performed triage on incoming patients and determined severity of injuries and illnesses.

• Responsible for receiving and Managing different types of panels and following proper protocols for each. (Ex. Code Blue panel, Baby panel, Fire panel, and Oxygen panel).
• Assisting doctors, departments, specialties, and managers with scheduling agendas and on call schedules.
• Multitask between different servers, windows, and programs to assist Doctors, Nurses, and facility staff. (Ex. Arc consul, Epic, Info-Rad, Person on Call, Amion Physician Scheduling)

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Provided first-rate service to all customers and potential customers.