Anthony Cruz
Brooklyn,NY
Summary
Experienced with installing, maintaining, and troubleshooting low-voltage electrical systems. Utilizes strong problem-solving skills to diagnose and repair low-voltage electrical issues efficiently. Highly reliable team collaborator, adaptable to changing project requirements, and committed to delivering quality results. Track record of ensuring compliance with safety standards and delivering high-quality workmanship, with a reputation for dependability and work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Low Voltage Electrician
The Yellow Goat
09.2024 - Current
- Worked in big and small commercial venues to install telecom, security, and network data lines
- Managed workload effectively by prioritizing tasks, meeting deadlines, and consistently delivering high-quality results on time and within budget.
- Proactively identified potential issues within existing installations allowing timely resolution before becoming critical problems.
- Increased efficiency by staying up-to-date on industry trends, technologies, and best practices related to low-voltage electrical work.
- Minimized project delays by effectively coordinating tasks with other trades on the job site.
- Enhanced system performance by troubleshooting and repairing low-voltage electrical systems.
- Worked from ladders to install, maintain, or repair low-voltage electrical wiring equipment in ceilings
- Demonstrated expertise in cable-pulling, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Ensured safety compliance by conducting routine inspections of all low-voltage systems and equipment.
- Stored and maintained power tools and equipment for each job.
- Maintained a safe work environment through adherence to OSHA regulations and guidelines during installations and repairs.
Concierge/Building Porter
Orsid Realty Corp.
09.2023 - 09.2024
- Assisted residents and guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained the front desk's concierge book to provide visitors with access to relevant local information.
- Addressed resident inquiries with timely and professional responses via phone, email, and in-person interactions.
- Improved overall resident and guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Managed daily operations of the concierge desk and monitored staff performance to proactively address inefficiencies.
- Offered friendly and efficient service to residents, and handled challenging situations with ease.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Enhanced building cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
- Coordinated with emergency services during times of crisis, ensuring the safety and well-being of all residents.
- Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
- Provided backup support to other building staff members as needed, creating a seamless and efficient team environment.
- Maintained exterior curbside appeal for improved first impressions on prospective tenants.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
- Ensured the safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
- Worked closely with fellow porters to prioritize tasks effectively so as not to disrupt daily operations.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals.
Head Waiter
Le Petit Cafe
06.2021 - 06.2023
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant's overall revenue.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supervised server staff and simultaneously served personal section of tables.
- Inspected dishes and utensils for cleanliness.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Managed food resources, memorized orders, and coordinated customer service.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment, and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Cyber Arts Studio Academy
Brooklyn, NY06-2023
Skills
- Wire termination
- Low-voltage systems
- Wiring installation
- Control wiring
- Blueprint reading
- Telecommunications
- Equipment testing
- Time management
- Attention to detail
- Works well in a team environment
- Critical thinking
- Safety management
Certification
OSHA 30 Certification
SST Card
Timeline
Low Voltage Electrician
The Yellow Goat
09.2024 - Current
Concierge/Building Porter
Orsid Realty Corp.
09.2023 - 09.2024
Head Waiter
Le Petit Cafe
06.2021 - 06.2023
High School Diploma -
Cyber Arts Studio Academy
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