A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Valet Attendant
UCSD Health
San Diego, CA
07.2022 - Current
General computer knowledge. Ability to operate hand-held computerized devices, word processing, Email, Internet and database programs.
Demonstrate knowledge of parking rules and regulations and ability to enforce policies with professionalism and tact.
Ability to remain calm and demonstrate a pleasant demeanor when assisting customers in person and over the telephone..
Demonstrated ability to reorganize schedules quickly to effectively manage rapidly changing priorities and/or emergencies in a busy environment.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Parked and retrieved guest vehicles quickly to avoid long wait times.
Greeted guests and answered questions about valet service, directions and local attractions.
Warehouse Material Handler
PepsiCo
San Diego, CA
04.2020 - 07.2022
Receive, verify, sort, store, issue, stage, palletize, move, dispatch, and ship materials, parts, tools, and assemblies in and out of Solar warehouse locations and facilities as assigned
Utilize warehouse/inventory management information systems and equipment and related RF and barcode technology as required.
Pick and pack products or materials, quality check of outbound and inbound orders for accuracy
Perform all the associated duties necessary to maintain the shipping, receiving and warehousing areas
Perform housekeeping duties and maintain a safe and clean working environment.
Independent Business Owner
Snyder's Lance of Hanover
San Diego , CA
01.2015 - 05.2020
Established business operations for a start-up, including developing and launching a website, securing necessary vendors/suppliers and setting up vendors/suppliers accounts.
Launched a comprehensive 3-month marketing plan for the business that increased brand presence by 15%.
Facilitated seamless implementation of efficient processes to optimize customer service, automate operations, and streamline supplier/vendor communication.
Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Hilltop Senior High School
Chula Vista, CA
06.2006
Skills
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone
Excellent communication skills with the ability to communicate clearly both verbally and in writing
Proficient computer skills and be able to work between multiple systems during calls
7 years of customer service experience
Strong organizational skills with the ability to set priorities, handle deadlines and manage conflicting demands with limited supervision