I am a dedicated professional with over 8 years in customer service. I pride myself on being patient and empathetic, and possess the ability to adapt quickly while maintaining a positive demeanor.
Work History
Cashier and Stock Worker
8 Years 1 Month
Discount Drug Mart | 07.2018 - Current
Greeted customers entering store and responded promptly to customer needs.
Processed customer transactions efficiently, ensuring accurate handling of cash and credit payments.
Trained new employees on register operations and store policies, fostering a supportive learning environment.
Resolved customer complaints professionally, ensuring satisfaction and loyalty through effective problem-solving techniques.
Maintained cleanliness and organization of store to enhance customer experience.
Student Secretary
1 Year
Saint Jude Church | 05.2016 - 05.2017
Facilitated communication between church staff and congregation members.
Organized office supplies and maintained inventory for operational efficiency.
Contributed to a welcoming office environment for parishioners by providing friendly assistance and guidance.
Education
Bachelor of Arts - Acting And Directing
Baldwin Wallace University | Berea, OH | 05-2026
Associate of Arts - Universal Arts
Lorain County Community College | Elyria, OH | 12-2023